CounSol
CounSol is web-based practice management software for counselors serving online, phone, and office clients.
What CounSol is
CounSol is web-based practice management software for counselors serving online, phone, and office clients. It organizes client notes, records, appointments, and billing through a client portal. Secure live video supports screen sharing, while online chats are stored in administrative records with unlimited use. Insurance practices can coordinate electronic 837 claims and ERAs through a third-party clearinghouse. Payment processing supports CardConnect, PayJunction, and Square by default; Stripe and Braintree are available through an account manager. Calendar subscribe or iCal can sync schedules to smartphone, tablet, or desktop calendars. CounSol states that servers use encrypted backups and listed compliance measures, with record access limited to counselors and/or clients. All features work on smartphones and tablets, although mobile app coverage is listed as none. Plans are 49.95–$69.95 a month, with a 14-day trial.
Good
- Manages notes, records, appointments, and billing
- Secure video includes screen sharing
- Unlimited online chat storage
- Supports electronic insurance claims
- Calendar synchronization is available
Watch out
- Available only in the United States and Canada
- No mobile app coverage is listed
- Clients need specific video equipment and internet
Who it suits
It suits counseling professionals in the United States and Canada who need records, scheduling, billing, telehealth, and a client portal. Clients need a current browser, webcam, microphone, and high-speed internet for video sessions.
Verdict
CounSol covers core counseling administration alongside telehealth, chat, payments, and calendar synchronization. Its geographic restriction, browser-based client requirements, and monthly plan costs should guide selection.
Plans and prices
From CounSol's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $49.95 a month | Best for practices that do not accept insurance · no session limits · no long-term contract · $49.95 /mo; + $35/mo for each additional counselor |
| Standard Plus | $59.95 a month | Best for practices that accept insurance · no session limits · no long-term contract · $59.95 /mo; + $40/mo for each additional counselor |
| Premium | $64.95 a month | Online video and chat · does not accept insurance · no session limits · no long-term contract · $64.95 /mo; + $45/mo for each additional counselor |
| Premium Plus | $69.95 a month | Accepts insurance · online video and chat · no session limits · no long-term contract · $69.95 /mo; + $45/mo for each additional counselor |
The facts
Each one read from CounSol's own pages, with the date it was checked.
What it does
- Calendar integration
- CounSol calendars can sync to smartphone, tablet or desktop calendars through calendar subscribe or iCal.checked 30 Sep 2026
- Client software
- Clients do not need to download software for live video counseling; they need a current browser, webcam, microphone and high-speed internet.checked 30 Sep 2026
- Data access
- CounSol says only the counselor and/or clients have access to client records.checked 30 Sep 2026
- Geographic availability
- CounSol says its practice management service is available only to professionals in the United States and Canada.checked 30 Sep 2026
- Insurance claims
- CounSol coordinates with a third-party clearinghouse for electronic 837 claims and ERAs.checked 30 Sep 2026
- License verification
- CounSol verifies each counselor's license before activating an account.checked 30 Sep 2026
- Mobile access
- All CounSol features are available on smartphones and tablets.checked 30 Sep 2026
- Online chat
- Secure online chat sessions are stored in admin records and have unlimited use.checked 30 Sep 2026
- Payment integrations
- Payment processing supports CardConnect, PayJunction and Square by default, with Stripe and Braintree available through an account manager.checked 30 Sep 2026
- Practice management
- CounSol manages client notes, records, appointments and billing for online, phone and office clients.checked 30 Sep 2026
- Security
- CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups.checked 30 Sep 2026
- Support
- Each account receives a personal account manager, with support available by online chat, email and phone.checked 30 Sep 2026
- Telehealth
- Secure live video sessions run in the protected client portal and support screen sharing.checked 30 Sep 2026
- Website integration
- CounSol provides HTML code that can be pasted into websites including WordPress blogs.checked 30 Sep 2026
The company
- Headquarters
- Orlando, Florida, United Stateschecked 28 Sep 2026
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