
CounSol
6.6#5 in therapy notes softwareFrom $49.95 a monthWeb
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| Fact | CounSol | ICANotes |
|---|---|---|
| Security | CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups. | The security page says ICANotes maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs. |
| Support | Each account receives a personal account manager, with support available by online chat, email and phone. | The About page advertises live onboarding, training, and 24/7 assistance. |
It suits counseling professionals in the United States and Canada who need records, scheduling, billing, telehealth, and a client portal. Clients need a current browser, webcam, microphone, and high-speed internet for video sessions.
ICANotes is intended for psychiatrists, therapists, and addiction treatment practices, from individual clinicians to hospitals and residential programs. Its documentation templates and practice tools are tailored to behavioral health workflows.