Best CallMiner Quality Management Alternatives in 2026
Updated
20 apps from call center quality management software ranked against CallMiner Quality Management on the same published basis.
- 1CallMiner Quality Management vs QualityDesk
- 2CallMiner Quality Management vs Convin
- 3CallMiner Quality Management vs MaestroQA
- 4CallMiner Quality Management vs ImpactCX Manual Quality Management
- 5CallMiner Quality Management vs Voxjar
- 6CallMiner Quality Management vs AmplifAI Quality Assurance
- 7CallMiner Quality Management vs Click2Coach
- 8CallMiner Quality Management vs TELUS Digital Agent Quality Insights
- 9CallMiner Quality Management vs Abacus QMS
- 10CallMiner Quality Management vs MyQM Auto QA
- 11CallMiner Quality Management vs Primas
- 12CallMiner Quality Management vs Call Optix
- 14CallMiner Quality Management vs OttoQA
- 15CallMiner Quality Management vs QUALICORE
- 16CallMiner Quality Management vs Scorebuddy Conversation Analytics
- 17CallMiner Quality Management vs TouchPoint One Quality Management
- 18CallMiner Quality Management vs Enthu.AI
- 19CallMiner Quality Management vs Invoca
- 20CallMiner Quality Management vs MiaRec
- 21CallMiner Quality Management vs Observe.AI Conversation Intelligence
CallMiner Quality Management alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | QualityDesk | 7.1 | Free plan | €339/mo | Android, iOS, Web |
| 2 | Convin | 7.0 | Free plan | Free | Android, iOS, Web |
| 3 | MaestroQA | 6.9 | Free plan | $185/mo | Browser, Web |
| 4 | ImpactCX Manual Quality Management | 6.8 | No | $15/mo | Android, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows |
| 5 | Voxjar | 6.8 | Free plan | $90/mo | Web |
| 6 | AmplifAI Quality Assurance | 6.3 | No | — | API, self-hosted, Web |
| 7 | Click2Coach | 6.3 | No | — | self-hosted, Web |
| 8 | TELUS Digital Agent Quality Insights | 6.3 | No | — | Web |
| 9 | Abacus QMS | 6.2 | No | — | API |
| 10 | MyQM Auto QA | 6.2 | No | — | Web |
| 11 | Primas | 6.2 | No | — | — |
| 12 | Call Optix | 6.1 | No | $149/mo | API, Web |
| 14 | OttoQA | 6.1 | No | $1.01/mo | Web |
| 15 | QUALICORE | 6.1 | No | ZAR 160/mo | API, Web |
| 16 | Scorebuddy Conversation Analytics | 6.1 | No | — | API, Web |
| 17 | TouchPoint One Quality Management | 6.1 | No | $29.23/mo | API, Web |
| 18 | Enthu.AI | 6.0 | No | $59/mo | Web |
| 19 | Invoca | 6.0 | No | — | API, Web |
| 20 | MiaRec | 6.0 | No | $25/mo | API, self-hosted, Web |
| 21 | Observe.AI Conversation Intelligence | 6.0 | No | — | Web |
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Questions about CallMiner Quality Management alternatives
What is the best alternative to CallMiner Quality Management?
QualityDesk, number 1 in call center quality management software with a score of 7.1 out of 10. The others here: Convin, MaestroQA, ImpactCX Manual Quality Management and 16 more.
What is the best free alternative to CallMiner Quality Management?
QualityDesk is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.