Call Optix
- Android app
- Not listed
- Free plan
- Trial only
- Paid plans from
- $149/mo
- Runs on
- api, Web
Summary
Call Optix is an AI call analytics and intelligence platform for sales teams, call centers, customer success teams, and small businesses. Its core features include transcription with speaker diarisation, call summaries, sentiment analysis, and dynamic tags. Sales tools cover pipeline and deal management, performance scorecards, revenue intelligence, task creation, and a coaching hub. Growth and higher plans add objection, pain point, and competitor mention analysis, plus automated coaching triggers. An optional Compliance Monitoring add-on checks calls against defined rules and supports script adherence scoring, disclosure detection, and audit-ready archives. Call Optix connects to listed voice services and CRM platforms, and supports API, webhook, and Zapier connections. It can sync call data to CRM records, create tasks from call commitments, and move deals based on call outcomes. Plans start at 149.00 USD per month. The 14-day trial provides full feature access for the first 100 calls, requires no credit card, and can be cancelled anytime. The platform is available on web and via API.
Who it is for
Call Optix is suited to sales teams, call centers, customer success teams, and small businesses seeking call analysis and coaching workflows. Businesses needing script checks can consider its optional compliance add-on.
What is good
- Transcribes calls with speaker diarisation and summaries.
- Includes sentiment analysis and dynamic call tags.
- CRM syncing can create tasks and move deals.
- Trial covers the first 100 calls with full feature access.
- REST API, webhooks, and Zapier connections are available.
What to know first
- No free plan is available.
- Starter costs 149.00 USD per month.
- Compliance Monitoring is an optional add-on.
- Starter includes up to 5 agents.
Verdict
Call Optix combines call analysis, sales workflow tools, and coaching features, with advanced intelligence on Growth and higher plans. Its 14-day trial covers 100 calls, while ongoing plans begin at 149.00 USD per month.
Call Optix plans and pricing
All plansCompared on call center quality management software
- Free plan
- Nocalloptix.com
- Coaching workflows
- Yescalloptix.com
- AI-assisted scoring
- Yescalloptix.com
- Calibration tools
- Yescalloptix.com
- Compliance reviews
- Yescalloptix.com
- QA channels
- voicecalloptix.com
- Included agents
- 5 agentscalloptix.com
Facts
- Product
- Call Optix describes itself as an AI-powered call analytics and intelligence platform for analyzing conversations, coaching teams, and streamlining workflows.calloptix.com · 30 Sept 2026
- Call analysis
- Core plan features include AI transcription with speaker diarisation, automated call summaries, sentiment analysis, and dynamic call tagging.calloptix.com · 30 Sept 2026
- Sales intelligence
- The platform includes pipeline and deal management, performance scorecards, revenue intelligence, automated task creation, and a coaching hub.calloptix.com · 30 Sept 2026
- Advanced features
- Growth and higher plans include objection handling analysis, pain point extraction, competitor mention intelligence, and automated coaching triggers.calloptix.com · 30 Sept 2026
- Compliance
- Compliance Monitoring is an optional add-on that checks calls against defined rules and supports script adherence scoring, disclosure detection, and audit-ready call archives.calloptix.com · 30 Sept 2026
- Telephony integrations
- Listed voice sources include Twilio, RingCentral, Aircall, JustCall, OpenPhone, CallHippo, and MyOperator, with custom sources supported via API.calloptix.com · 30 Sept 2026
- CRM integrations
- Listed CRM destinations include HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, Dynamics 365, Zendesk Sell, and SugarCRM.calloptix.com · 30 Sept 2026
- Automation and API
- Call Optix says it connects to more than 5,000 tools through Zapier and offers a REST API and real-time webhooks.calloptix.com · 30 Sept 2026
- Data sync
- The integrations page says Call Optix can automatically sync call data to CRM records, create tasks from call commitments, and move deals based on call outcomes.calloptix.com · 30 Sept 2026
- Trial
- The 14-day free trial includes full feature access, covers the first 100 calls, requires no credit card, and can be cancelled anytime.calloptix.com · 30 Sept 2026
- Security and privacy
- The privacy policy identifies Dafolks, doing business as Call Optix, as the company and says Call Optix processes platform data as a processor on clients’ instructions and does not sell platform data.calloptix.com · 30 Sept 2026
- Security claims
- The homepage states “SOC 2 Type II, GDPR” under its security information.calloptix.com · 30 Sept 2026
- Who it serves
- The homepage lists sales teams, call centers, customer success teams, and small businesses as audiences for the product.calloptix.com · 30 Sept 2026
Company
- Headquarters
- Sector 118, Mohali, Punjab, Indiacalloptix.com · 28 Sept 2026
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Sources
- calloptix.com· checked 30 Sept 2026
- calloptix.com/pricing· checked 30 Sept 2026
- calloptix.com/integrations· checked 30 Sept 2026
- calloptix.com/privacy-policy· checked 30 Sept 2026