ManageEngine ServiceDesk Plus vs USU IT Service Management

ManageEngine ServiceDesk Plus

6.5 #18 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus

USU IT Service Management

5.2 #50 in IT SLA Management Software

About USU IT Service Management
ManageEngine ServiceDesk PlusUSU IT Service Management
Paid from$13/mo
PlatformsAndroid, iOS, Linux, macOS, Web, WindowsWeb
Free planYes
SLA managementYes
IT asset managementYes
Paid from13 /mo
Knowledge baseYesYes
Asset managementYesYes
Approval workflowsYes
Employee portalYesYes
Single sign-onYes
Mobile appsYes
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Deploymentboth

Listed together in Best IT SLA Management SoftwareBest IT Help Desk SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest CMDB SoftwareBest Enterprise Service Management SoftwareBest IT Service Catalog Software