Best IT Problem Management Software in 2026 · page 2
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ServiceCore
ServiceCore is an IT service management and enterprise service management platform built around ITIL 4 practices.
AndroidiOSWebAPI6.2 - 27
Proactivanet ITSM
Proactivanet ITSM is service-management software for automating IT support processes, with a catalog spanning incidents, requests, problems, changes,…
AndroidiOSWebAPI6.1 - 28
ZServiceDesk
ZServiceDesk is an AI-powered enterprise service desk platform for IT support, asset management, patching, compliance, and enterprise workflows.
AndroidiOSWebAPI6.1 - 29

OMNITRACKER IT Service Management Center
OMNITRACKER IT Service Management Center is paid IT service management software with capabilities for tracking problem causes and fixes.
WebAPILinuxmacOS5.9 - 30

DemandFlow ITSM
DemandFlow ITSM is a cloud service desk for managing incidents, service requests, problems and changes.
WebAPI5.8 - 31
OpenText Service Management
AndroidiOSWeb5.8 - 32

ServiceNow ITSM
ServiceNow ITSM is a paid service-management product for organizing IT requests and operational work.
AndroidiOSWeb5.8 - 33

EasyVista Service Manager
EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.
WebSelf-hosted5.7 - 34

Matrix42 Enterprise Service Management
AndroidiOSWeb5.6 - 355.4From $15 a month
- 36
Microsoft System Center Service Manager
Microsoft System Center Service Manager is a Windows service management product deployed on an organization’s own systems.
Windows5.3From $1,455 a month - 37
Virima ITSM
WebLinuxmacOSWindows5.1 - 38
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web5.0 - 39
TechExcel ServiceWise
WebWindows4.7