18.1
LoyaltyLion is a loyalty platform for ecommerce brands that want to encourage repeat purchases and build customer relationships.
Free planAndroidiOSWeb
Best Customer Retention Software in 2026
27.5
Free planWebAPI
37.5
Yotpo Loyalty & Referrals helps ecommerce brands create rewards programs intended to encourage retention, revenue and repeat engagement.
Free planWebAPI
- 4
Braze
AndroidiOSWebAPI7.0 - 5
Klaviyo
Klaviyo is a web marketing platform for communicating with customers across email, SMS, RCS, mobile push, WhatsApp, and social marketing.
Free planWeb7.0Free plan - 6
Retently
Retently collects customer feedback and measures NPS, CSAT and CES, then routes results to teams for follow-up.
WebAPI7.0From $99 a month - 7
Gainsight Customer Communities
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
WebAPI6.9From $1,000 a year - 8
Insider One
Insider One is a paid customer engagement platform for marketing teams, with web, Android, iOS, and API platforms listed.
AndroidiOSWebAPI6.8 - 9
Kangaroo Rewards
Kangaroo Rewards gives businesses tools for customer loyalty and engagement, including points, redemptions, membership tiers, and marketing campaigns.
AndroidiOSWebAPI6.8From $79 a month - 10
Smile.io
Free planWebAPI6.8From $15 a month - 11
Customer.io
AndroidiOSWeb6.7From $100 a month - 12
Bloomreach Engagement
WebAPI6.6 - 13
Optimove
Optimove is a customer experience platform for consumer brands that brings customer data, AI decisioning, multichannel campaigns, personalization,…
AndroidiOSWebAPI6.5 - 14
AskNicely
AskNicely is an AI-powered customer experience platform for multi-location service businesses.
AndroidiOSWebAPI6.4 - 15
Churnkey
Churnkey provides subscription retention tools for managing cancellation churn and recovering failed payments.
WebAPI6.4From $250 a month - 16
Iterable
AndroidiOSWebAPI6.4 - 17
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 18
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 19
Planhat
WebAPI5.7 - 20
Antavo
Antavo is an AI loyalty and incentives platform that brings loyalty programs, promotions, and agentic AI together.
WebAPI5.6 - 21
Talon.One
WebAPI5.5 - 224.6