Churnkey
Summary
Churnkey provides subscription retention tools for managing cancellation churn and recovering failed payments. Cancel Flows use customer segmentation to present options such as cross-sells, pauses, discounts, and seat handoffs. Payment Recovery combines precision retries with email, SMS, or in-app campaigns. Feedback AI categorizes freeform customer feedback, links it to MRR, and supports natural-language search. Listed billing integrations include Stripe, Chargebee, Braintree, Paddle, and Maxio; the SDK can connect to other billing systems. Slack, APIs, and webhooks are also listed. The open-source React SDK and MCP server are free on every plan, and cancel flows can be self-hosted without a Churnkey account. The site lists Free Churn Metrics as a read-only snapshot of churn data when a payment provider is connected. Pricing is listed from $250/mo (annual), with a 14-day trial. Churnkey says it is SOC 2 Type I certified and GDPR compliant, conducts regular penetration tests, and avoids storing personal information when possible. Its stated use cases include SaaS, consumer memberships, nonprofits, news and media, and streaming.
Who it is for
Churnkey suits subscription companies seeking tools for cancellation flows, failed-payment recovery, or churn analysis. Listed use cases include SaaS, memberships, nonprofits, news and media, and streaming.
What is good
- Cancel Flows can offer pauses, discounts, or seat handoffs.
- Payment recovery supports email, SMS, and in-app campaigns.
- Free churn metrics provide a read-only snapshot.
- React SDK and MCP server are free on every plan.
- Cancel flows can be self-hosted.
What to know first
- Pricing starts at $250/mo billed annually.
- Core and Enterprise prices are quote-based.
- The free metrics view is read-only.
Verdict
Churnkey combines cancellation workflows with failed-payment recovery and churn feedback tools. Teams should note the annual billing on the listed starting price and that some plans require a quote.
Churnkey plans and pricing
All plansCompared on dunning management software
- Free plan
- Nochurnkey.co
- Paid from
- $250/mochurnkey.co
- Automated retries
- Yeschurnkey.co
- Retry schedule controls
- Yeschurnkey.co
- Notification channels
- email, SMS, in-appchurnkey.co
- Recovery workflows
- Yeschurnkey.co
- Payment integrations
- Stripe, Chargebee, Paddle, Braintree, Maxiochurnkey.co
- API and webhooks
- Yeschurnkey.co
Facts
- Product
- Churnkey provides subscription retention tools for cancellation churn and failed payment recovery.churnkey.co · 30 Sept 2026
- Cancel flows
- Cancel Flows use customer segmentation and dynamic offers such as cross-sells, pauses, discounts, and seat handoffs.churnkey.co · 30 Sept 2026
- Payment recovery
- Payment Recovery combines precision retries with SMS, email, or in-app campaigns for failed payments.churnkey.co · 30 Sept 2026
- Feedback analysis
- Feedback AI categorizes freeform customer feedback, connects feedback to MRR, and supports natural-language search.churnkey.co · 30 Sept 2026
- Integrations
- Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks.churnkey.co · 30 Sept 2026
- SDK
- The open-source React SDK and MCP server are free on every plan, and cancel flows can also be self-hosted without a Churnkey account.churnkey.co · 30 Sept 2026
- Security
- Churnkey states it is SOC 2 Type I certified, GDPR compliant, conducts regular penetration tests, and avoids storing PII when possible.churnkey.co · 30 Sept 2026
- Support
- The pricing comparison lists human support and recurring strategy calls among the plan features.churnkey.co · 30 Sept 2026
- Free metrics
- The site lists Free Churn Metrics as a product and says it provides a read-only snapshot of churn data when a payment provider is connected.churnkey.co · 30 Sept 2026
- Target customers
- Churnkey describes its platform as serving subscription companies and identifies SaaS, consumer memberships, nonprofits, news and media, and streaming use cases.churnkey.co · 30 Sept 2026
- Supported billing systems
- The integrations page names Stripe, Chargebee, Braintree, Paddle, and Maxio, and says the SDK can connect to other billing systems.churnkey.co · 30 Sept 2026
- Company
- Churnkey, Inc. lists Charleston, South Carolina as its headquarters and 2020 as its founding year.linkedin.com · 30 Sept 2026
Best Churnkey alternatives
See all 12
Where it ranks on Everything Xiaomi
Is Churnkey yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- churnkey.co· checked 30 Sept 2026
- churnkey.co/integrations· checked 30 Sept 2026
- churnkey.co/pricing· checked 30 Sept 2026
- churnkey.co/security· checked 30 Sept 2026
- linkedin.com/company/churnkey· checked 30 Sept 2026