EVERYTHING XIAOMI
Get listed
Side by side

Churnkey vs GainTrace

Churnkey logo

Churnkey

6.4#4 in proactive customer retention softwareFrom $250 a month
WebAPI
Visit
GainTrace logo

GainTrace

7.5#1 in customer health score softwareFrom $82 a month
Free planWebAPISelf-hosted
Visit

What both publish

FactChurnkeyGainTrace
IntegrationsListed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks.Listed connectors include Salesforce, HubSpot, Stripe, Slack, Intercom, Zendesk, Gong, Segment, Mixpanel, Amplitude, PostHog, Heap, Attio, Pipedrive, Close, Freshdesk, Google Analytics, Chargebee, Calendly, Cal.com, Fireflies, Zoom, BigQuery and Snowflake.
ProductChurnkey provides subscription retention tools for cancellation churn and failed payment recovery.GainTrace is customer success software that combines stack signals into customer health scores to surface churn risk in time to act.
SDKThe open-source React SDK and MCP server are free on every plan, and cancel flows can also be self-hosted without a Churnkey account.The pricing page lists a GainTrace SDK among the available connectors.
SupportThe pricing comparison lists human support and recurring strategy calls among the plan features.The company says support is handled by the founders and that support email is answered within one business day.

Churnkey plans

  • Starter$250 a month
  • CorePriced on request
  • EnterprisePriced on request
  • IntelligencePriced on request

GainTrace plans

  • FreeFree
  • GainTrace$82 a month
  • Enterprise$1,500 a month

Pick Churnkey if…

Churnkey suits subscription companies seeking tools for cancellation flows, failed-payment recovery, or churn analysis. Listed use cases include SaaS, memberships, nonprofits, news and media, and streaming.

Pick GainTrace if…

It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.

Charts they share