17.7
Togile CRM is an AI-native customer relationship management platform for handling contacts, deals, sales pipelines, and revenue signals.
AndroidiOSWeb
Best Proactive Customer Retention Software in 2026
These tools help teams detect potential churn, watch customer health, follow product activity and launch retention workflows. They can also support customer outreach and connect data from other systems. Review the signals each product scores, the actions its workflows can take and the integrations it provides. Check pricing, free plans or trials, and platform details. If you need a phone app, confirm Android support…
27.5
GainTrace is customer success software for B2B SaaS teams.
Free planWebAPISelf-hosted
36.5
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web
- 4
Churnkey
Churnkey provides subscription retention tools for managing cancellation churn and recovering failed payments.
WebAPI6.4From $250 a month - 5
Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.4 - 6
Retain
Retain analyzes product usage and payment signals to assess customer account health, identify churn risk, and give context for that risk.
WebAPI6.4From $79 a month - 7
Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 8
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.3From $15,000 a year - 9
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 105.9From $399 a month
- 115.9
- 12
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 13
Paddle Retain
Paddle Retain is a retention toolkit for SaaS, app and digital product businesses, focused on recovering failed payments and reducing cancellations.
Web5.7 - 14
Planhat
WebAPI5.7 - 15
Churned
Churned uses predictive and prescriptive AI to help subscription businesses identify subscribers at risk of leaving and choose retention, reactivation, or upsell actions.
WebAPI5.5 - 16
Customerscore.io
Customerscore.io combines customer data to help SaaS companies understand account health, spot churn risk, and identify expansion potential.
WebAPI5.5 - 17
5.5 - 18
Reptrics
Web4.7 - 194.7
- 20
AmplifyCS
Web4.6 - 214.3
Choosing well
Check platform access
Platform coverage in this category includes web, API, iOS, Android and self-hosted options. A web dashboard may not provide a native phone app.
For Xiaomi, Redmi or POCO use, verify that the product listing names Android before choosing it for mobile work.
Compare plans and trials
Pricing styles include paid, freemium and paid products with a free plan. For example, GainTrace pairs a free plan with annual pricing starting at $82 per month; Churnkey offers a free plan, a 14-day trial and annual prices from $250 per month.
Other listings show prices from $69 per month, $500 per month or pricing on request. Custify advertises a free trial, so review its terms before you commit.
Review risk and health signals
Churn risk scoring and customer health scoring help teams identify accounts that need attention. ChurnAI includes churn-risk scoring; check whether a product also provides health scoring and whether those measures suit your process.
Match retention tasks
Look for retention workflows, product usage tracking and customer outreach when those tasks matter to your team. Data integrations can connect customer activity with other systems, while API access may support custom connections.
Questions people ask
Is there an Android app for these tools?
Android support is listed at the product level. Check the individual listing before choosing a tool for a Xiaomi, Redmi or POCO phone or tablet.
Can I start without paying?
Listings include free plans, freemium options and free trials. GainTrace and Churnkey offer free plans, while Custify offers a free trial.
Which tools show churn risk scoring?
ChurnAI includes churn-risk scoring. Compare listings for customer health scoring, usage tracking and workflow features as well.
What pricing should I expect?
Listed prices include $69 per month, $82 per month annually, $250 per month annually and $500 per month. Other products list pricing on request.
Do these tools offer API access?
Customerscore.io and Planhat are listed with API and web access. API availability varies by product, so check the platform details for the tool you are considering.