Churned

What Churned is

Churned uses predictive and prescriptive AI to help subscription businesses identify subscribers at risk of leaving and choose retention, reactivation, or upsell actions. It analyzes subscriber behavior to estimate churn risk and group audiences by risk and value. Its Co-Pilot selects a next-best action for each subscriber and can trigger it in a customer’s existing tools. Churned connects CRM, support, usage, financial, and marketing data through APIs or directly from a data warehouse. Plans include predictive insights, customer health scores and lifetime value, AI audiences, dynamic segmentation, Co-Pilot, and automated campaign workflows. Data warehouse connectivity is limited to Scale and Enterprise plans. Churned is designed for teams managing tens of thousands of subscribers and millions of subscriber interactions, including direct-to-consumer and subscription box businesses, media and publishing, utilities and energy, and gyms and wellness. It is available on the web and through an API. The service is paid, has no free plan, and pricing is on request.