17.5
GainTrace is customer success software for B2B SaaS teams.
Free planWebAPISelf-hosted
Best Customer Health Score Software in 2026
Customer health scores can help teams organize signals about account status and identify areas needing attention. Compared on automated score updates and custom scoring models, these tools also differ in their listed inputs: product usage, support, and outcome data. Health score segments and risk alerts add further points to consider when assessing how scores may be used. Free-plan availability and paid-from pricing…
26.9
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
WebAPI
36.9
SaaSy is a business back office for contractors, unions, and agencies, and its homepage describes the product as being in open beta.
AndroidiOSWeb
- 4
UserMotion
UserMotion is a sales intelligence platform for identifying high-intent signups, prioritizing leads, and supporting personalized outreach.
Free planWebAPI6.7From $199 a month - 5
CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web6.5From $129 a month - 6
Exeechain
Exeechain is a customer success platform for SaaS teams that want to identify churn risks and coordinate retention work.
Free planWebAPI6.5From $299 a month - 7
FirstDistro
FirstDistro provides account and revenue intelligence for customer success managers and account executives who need to prioritize accounts by revenue at risk.
Free planWebAPI6.5From $49 a month - 8
Retain
Retain analyzes product usage and payment signals to assess customer account health, identify churn risk, and give context for that risk.
WebAPI6.4From $79 a month - 9
Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 10
Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.3 - 11
iQcadence
iQcadence is a customer success platform for monitoring account health, identifying risk, and organizing retention work.
WebAPI6.2From $49 a month - 12
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.2From $15,000 a year - 13
Akita
Akita is a customer success platform for bringing customer information, activity, and metrics into one place to help teams nurture and retain customers.
WebAPI6.1From $49 a month - 14
CustomerCatalyst
CustomerCatalyst is a web-based Customer Success platform for engaging, retaining, and growing customer bases.
Web6.1From 1,990 NOK a month - 15
Customer Health Compass
Customer Health Compass turns a Google Sheet into a dashboard for calculating and reviewing customer health scores.
Free planWeb6.0Free plan - 16
Risqly
Risqly is a web platform for payments, orchestration, and subscription fintech teams that need a view of customer health.
Web6.0From £349 a month - 17
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 18
UserIQ
UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.
Web5.8 - 195.8
- 20
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 21
Gainsight Customer Success
AndroidiOSWeb5.7 - 22
Planhat
WebAPI5.7 - 23
Churned
Churned uses predictive and prescriptive AI to help subscription businesses identify subscribers at risk of leaving and choose retention, reactivation, or upsell actions.
WebAPI5.5 - 24
Customerscore.io
Customerscore.io combines customer data to help SaaS companies understand account health, spot churn risk, and identify expansion potential.
WebAPI5.5 - 25
5.5