18.4
Avoma is a meeting capture and transcription platform for web, iOS, and Android.
Free planAndroidiOSWeb
Best Conversational Intelligence Software in 2026
Conversational intelligence software brings tools for working with conversations, including real-time assistance, sentiment analysis, coaching tools and custom scorecards. When choosing, compare conversation search, channel coverage, supported languages and the platforms you need. Android access is not implied by a web or iOS listing: check for an Android platform entry, then review web, iOS, API, extension or macOS…
28.3
Free planiOSWebAPI
37.6
Convin is contact center software that records, transcribes, and analyzes customer interactions across voice, video, and email.
Free planAndroidiOSWeb
- 4
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6 - 5
Apollo
Apollo is a data intelligence and sales engagement platform for go-to-market teams.
Free planWebAPIExtension7.2From $49 a month - 6
Fireflies.ai
Fireflies.ai captures online meetings with a bot, transcribes the conversation, and produces summaries and action items.
Free planExtension7.2From $10 a month - 7
Jiminny
Jiminny is a conversation and revenue intelligence platform that captures emails, phone calls and video calls, analyzes them, and syncs insights to a CRM.
AndroidiOSWebAPI7.1From $42 a month - 8
Salesloft
Salesloft describes its product as a predictive revenue system that turns signals across a company's revenue stack into prioritized actions for revenue teams.
AndroidiOSWebAPI7.0 - 9
Seismic
Seismic Enablement Cloud is an AI-powered sales enablement platform for teams that work with customers.
AndroidiOSWebAPI6.8 - 10
Outreach
Outreach is a revenue-team platform that brings prospect engagement, customer retention, coaching, and revenue intelligence into one system.
AndroidiOSWebAPI6.5 - 11
ExecVision
ExecVision is conversation intelligence software that analyzes customer interactions to surface insights and support changes in team behavior.
AndroidiOSWebExtension6.3 - 12
Revenue.io
Revenue.io is a Salesforce-native revenue platform that combines dialing, sales engagement, conversation intelligence, real-time coaching, and AI.
AndroidiOSWebExtension6.3 - 13
Dialpad Sell
AndroidiOSWebmacOS6.2From $15 a month - 14
Twilio Conversation Intelligence
Free planWeb6.2From $0.01 a month - 15
Infinity
WebAPI6.1$249 usage-based - 16
Clari Copilot
Clari Copilot is conversation intelligence software for revenue teams and sales reps.
WebAPI5.8 - 17
ASAPP Interaction Intelligence
ASAPP Interaction Intelligence creates a customer record that brings together intent, conversation, and context over time.
5.7 - 18
CallMiner Eureka
WebAPI5.7 - 19
Gong Engage
AndroidiOSWeb5.7 - 20
Verint Interaction Analytics
Verint Interaction Analytics analyzes customer interactions to identify sentiment, agent behavior, topics, and operational trends.
5.5 - 21
Chorus
iOSWeb5.2 - 225.2
- 23
5.0 - 245.0
- 254.8
Choosing well
Check Android and other platforms
Platform coverage varies across this category. Android, web, iOS, API, browser extensions and macOS appear in the available platform details.
If you need a phone app, look for an Android listing before comparing web or desktop access. ExecVision, for example, lists Android alongside extension, iOS and web support.
Compare free access and paid terms
A free plan is available from entries such as Apollo, Convin and Fathom. Paid pricing can be listed as a starting rate or provided on request.
Check trial terms separately. Dialpad Sell lists a 14-day trial and a price from $39 per user per month on annual billing; Fathom lists paid plans from $15 per user per month annually.
Match analysis to your workflow
Compare real-time assistance, sentiment analysis, coaching tools and custom scorecards. These features describe different ways to review and guide conversations.
Look for the combination that fits your process instead of relying on the pricing model alone.
Review search, channels and languages
Conversation search can affect how quickly you find a discussion or review pattern. Channel coverage shows where the software can work with conversations.
Supported-language details matter when conversations use more than one language, so check the stated language list before choosing.
Questions people ask
Are Android apps available in this category?
Yes. Platform details include Android for ExecVision. Check an item's platform entry before assuming its web or iOS access also includes Android.
Can I find a free plan?
Yes. Apollo, Convin and Fathom list free plans. Pricing and included features can differ, so compare the plan details.
Are free trials offered?
Yes. Dialpad Sell lists a 14-day trial. Trial length and terms can differ by product.
Which features can I compare?
The comparison covers free plan, paid-from price, real-time assistance, sentiment analysis, coaching tools, custom scorecards, conversation search, channel coverage and supported languages.
Do these tools support web access?
Web is among the listed platforms. CallMiner Eureka, Chorus and ExecVision include web in their platform details.