Alternatives to ThePlatform Channel

18.7

Chatwoot

Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.

Free planOpen sourceAndroidiOSWeb

From $19 a month

VisitDetails

28.1

CR

Crisp

Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.

Free planAndroidiOSWeb

From $45 a month

VisitDetails

38.1

SO

Soclo

Soclo is an AI content and marketing app for planning, creating and publishing marketing work.

Free planAndroidiOSWeb

From £7.99 a month

VisitDetails

4. 4

   Genesys Cloud CX

   Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.

   AndroidiOSWebAPI
   8.0From $75 a month
   Visit
5. 5NE

   Nextiva

   Nextiva is a hosted VoIP phone system for business communications, with voice calling, messaging and collaboration tools.

   AndroidiOSWebAPI
   8.0From $15 a month
   Visit
6. 6

   Front

   Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

   AndroidiOSWebAPI
   7.9From $25 a month
   Visit
7. 7CC

   Comm100 Contact Center

   Comm100 Contact Center is an omnichannel customer service platform for companies handling support across different channels.

   AndroidiOSWebAPI
   7.8
   Visit
8. 8

   Agorapulse

   Agorapulse is a social media management service for publishing, listening, inbox work, reporting, and ROI measurement.

   Free planAndroidiOS
   7.7From $99 a month
   Visit
9. 9IN

   Intercom

   Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

   AndroidiOSWeb
   7.7From $19 a month
   Visit
10. 10ZM

    Zendesk Messaging

    AndroidiOSWebAPI
    7.6From $19 a month
    Visit
11. 11EM

    Emplifi

    Emplifi Fuel connects social marketing, commerce, and customer care in a customer experience platform aimed at enterprise organizations.

    AndroidiOSWebAPI
    7.5From $1,249 a month
    Visit
12. 12OK

    Oktopost

    AndroidiOSWebAPI
    7.5From $499 a month
    Visit
13. 13

    Sprout Social

    Sprout Social is a paid social media management platform for organizing social accounts and team work.

    AndroidiOS
    7.4From $79 a month
    Visit
14. 14

    Deskpro

    Deskpro is a help desk platform for customer support, IT, HR, and operations teams.

    AndroidiOSWebAPI
    7.3From $39 a month
    Visit
15. 15

    Trengo

    Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.

    AndroidiOSWebAPI
    7.3From €299 a month
    Visit
16. 16

    Hootsuite

    Hootsuite is a web platform for planning, scheduling, publishing, and monitoring social media activity.

    Web
    7.2From $99 a month
    Visit
17. 17

    Respond.io

    Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.

    AndroidiOSWebAPI
    7.2From $79 a month
    Visit
18. 18

    SleekFlow

    SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.

    AndroidiOSWebAPI
    7.2From $49 a month
    Visit
19. 19

    Gorgias

    Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.

    AndroidiOSWebAPI
    7.1
    Visit
20. 20

    Five9 Interaction Analytics

    Five9 Interaction Analytics analyzes recorded customer conversations to help contact centers understand customer experience and agent performance.

    WebAPI
    6.9From $119 a month
    Visit
21. 21KA

    Kayako

    Kayako is an AI help desk and customer support platform from a company founded in 2001.

    AndroidiOSWebAPI
    6.9$1 one-time
    Visit
22. 22TC

    Text.com

    Text.com combines an AI agent, live chat, help desk, inbox, workflows, knowledge base, customer profiles, analytics, and MCP in a customer service…

    AndroidiOSWebAPI
    6.9From $19 a month
    Visit
23. 23ZO

    ZorgSocial

    ZorgSocial combines social marketing management, AI content generation, an app builder, and visual AI cowork tools.

    AndroidiOSWebAPI
    6.9From $59 a month
    Visit
24. 24

    LiveAgent

    LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.

    API
    6.8From $15 a month
    Visit
25. 25

    ContentStudio

    ContentStudio is social media management software for publishing and coordinating activity across multiple networks.

    AndroidiOSWeb
    6.7From $29 a month
    Visit
26. 26

    NapoleonCat

    NapoleonCat is a social media management service available on web, iOS, and Android.

    AndroidiOSWeb
    6.6From $89 a month
    Visit
27. 27

    Zoho Desk

    Free planAPI
    6.6From ₹420 a month
    Visit
28. 28

    Medal Social Inbox

    Medal Social Inbox brings direct messages, comments, mentions, emails, and form submissions into a threaded feed, with filters for channel, sentiment, and contact stage.

    AndroidiOSWeb
    6.5From $129 a month
    Visit
29. 29

    Sociality.io

    Sociality.io is a paid social media management service for Facebook, Instagram, LinkedIn, TikTok, and YouTube.

    AndroidiOSWeb
    6.5From $99 a month
    Visit
30. 30

    Sprinklr Service

    Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.

    WebAPI
    6.1
    Visit

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