Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Alternatives to Text.com
Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Soclo is an AI content and marketing app for planning, creating and publishing marketing work.
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Genesys Cloud CX
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWebAPI8.0From $75 a month - 5
Nextiva
Nextiva is a hosted VoIP phone system for business communications, with voice calling, messaging and collaboration tools.
AndroidiOSWebAPI8.0From $15 a month - 6

Front
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWebAPI7.9From $25 a month - 7
Comm100 Contact Center
Comm100 Contact Center is an omnichannel customer service platform for companies handling support across different channels.
AndroidiOSWebAPI7.8 - 8

Agorapulse
Agorapulse is a social media management service for publishing, listening, inbox work, reporting, and ROI measurement.
Free planAndroidiOS7.7From $99 a month - 9
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 10
Zendesk Messaging
AndroidiOSWebAPI7.6From $19 a month - 11
Emplifi
Emplifi Fuel connects social marketing, commerce, and customer care in a customer experience platform aimed at enterprise organizations.
AndroidiOSWebAPI7.5From $1,249 a month - 12
Oktopost
AndroidiOSWebAPI7.5From $499 a month - 13

Sprout Social
Sprout Social is a paid social media management platform for organizing social accounts and team work.
AndroidiOS7.4From $79 a month - 14

Deskpro
Deskpro is a help desk platform for customer support, IT, HR, and operations teams.
AndroidiOSWebAPI7.3From $39 a month - 15

Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.3From €299 a month - 16

Hootsuite
Hootsuite is a web platform for planning, scheduling, publishing, and monitoring social media activity.
Web7.2From $99 a month - 17

Respond.io
Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.
AndroidiOSWebAPI7.2From $79 a month - 18

SleekFlow
SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.
AndroidiOSWebAPI7.2From $49 a month - 19

Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 20

Five9 Interaction Analytics
Five9 Interaction Analytics analyzes recorded customer conversations to help contact centers understand customer experience and agent performance.
WebAPI6.9From $119 a month - 21
Kayako
Kayako is an AI help desk and customer support platform from a company founded in 2001.
AndroidiOSWebAPI6.9$1 one-time - 22
ZorgSocial
ZorgSocial combines social marketing management, AI content generation, an app builder, and visual AI cowork tools.
AndroidiOSWebAPI6.9From $59 a month - 23

LiveAgent
LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.
API6.8From $15 a month - 24

ContentStudio
ContentStudio is social media management software for publishing and coordinating activity across multiple networks.
AndroidiOSWeb6.7From $29 a month - 25

NapoleonCat
NapoleonCat is a social media management service available on web, iOS, and Android.
AndroidiOSWeb6.6From $89 a month - 26

Zoho Desk
Free planAPI6.6From ₹420 a month - 27

Medal Social Inbox
Medal Social Inbox brings direct messages, comments, mentions, emails, and form submissions into a threaded feed, with filters for channel, sentiment, and contact stage.
AndroidiOSWeb6.5From $129 a month - 28

Sociality.io
Sociality.io is a paid social media management service for Facebook, Instagram, LinkedIn, TikTok, and YouTube.
AndroidiOSWeb6.5From $99 a month - 29

Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 30
ThePlatform Channel
iOSWeb6.1
