17.8
Zonka Feedback collects and analyzes customer and employee feedback, then helps teams act on the resulting insights.
AndroidiOSWeb
Alternatives to SmartCX
27.3
Pisano is an experience management platform for Voice of Customer and Voice of Employee programs.
AndroidiOSWeb
37.3
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI
- 4
Keatext
Keatext is a web-based text analytics platform for organizations that want to interpret customer feedback and identify areas to improve customer experience.
Web6.4From $550 a month - 5
Verint Voice of the Customer
Verint Voice of the Customer gathers customer feedback across channels and turns it into insights and follow-up actions intended to improve customer experience.
AndroidiOSWeb6.4 - 6
feedback.tools
WebAPI6.2 - 7
Unwrap
Unwrap is a paid customer intelligence platform for analyzing feedback and surfacing insights.
WebAPI6.2From $24,000 a year - 8
Kapiche
Kapiche is a paid web and API platform that analyzes customer conversations and feedback to produce customer intelligence.
WebAPI6.1From $2 a month - 96.1From $25,000 a year
- 10
SentiSum
SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and possible fixes.
WebAPI6.0From $100,000 a year - 11
5.9 - 12
Clootrack
Clootrack analyzes customer conversations and first-party feedback to surface experience drivers for organizations.
WebAPISelf-hosted5.8 - 13
UserVoice
WebAPIExtension5.8 - 14
Enterpret
Enterpret brings support, sales, product, and market signals into structured customer context for teams and AI.
WebAPI5.5 - 15
Listen360
Listen360 is a web-based customer experience management platform for multi-location brands, franchises and private equity-backed businesses.
Web5.5 - 16
PXP AI Text Analytics
AndroidiOSWeb5.2 - 174.7
- 184.6