18.3
Contentsquare is a digital-experience analytics service from Contentsquare, a company founded in 2012 and headquartered in France.
Free planAndroidiOSWeb
Alternatives to SAS Customer Intelligence 360
28.0
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWeb
37.9
Zendesk Guide is a paid web knowledge-base product for publishing help-center articles to internal and external audiences.
AndroidiOSWeb
- 4
Fullstory
Fullstory is a behavioral analytics platform for businesses studying customer experiences across websites, web apps, and mobile apps.
Free planAndroidiOSWebAPI7.8Free plan - 5
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact.
AndroidiOSWebAPI7.5From $25,000 a year - 6
Qualtrics
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI7.3From $420 a month - 7
Semrush
Semrush provides marketing toolkits and standalone apps, with capabilities for keyword research, rank tracking, site audits, backlink analysis, and competitor research.
Free planAPI7.3From $10 a month - 8
Teradata VantageCloud
Teradata VantageCloud is Teradata’s managed cloud deployment for production AI, analytics, lakehouse, and agentic AI workloads.
Free planWebAPILinuxSelf-hosted7.3$1.50 one-time - 9
Adobe Customer Journey Analytics
WebAPImacOSWindows7.0 - 10
Journey Insight by Alterian
Journey Insight by Alterian analyzes anonymized customer journey data drawn from browsing activity across the open web.
Free planWeb6.7From $249 a month - 11
JourneyTrack
JourneyTrack is a governed intelligence platform for enterprise teams deciding which customer journey moments to address, prioritizing work, and…
Free planWeb6.7From $3 a month - 12
Glassbox
AndroidiOSWebAPI6.5 - 13
Dataroid
Dataroid is an AI-powered digital analytics and customer engagement platform for enterprises.
AndroidiOSWebAPI6.3 - 14
Medallia
AndroidiOSWebAPI6.3 - 15
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 16
AuriQ CJ Path
AuriQ CJ Path is a web application for examining customer journeys across interactions with potential and existing customers.
Free planWeb6.0Free plan - 17
cxomni
cxomni is a web-based SaaS suite for mapping and managing customer journeys and developing products and services with CX and UX principles.
Web6.0From €2,000 a month - 18
Journey Analytics
Journey Analytics brings data from multiple systems together to help users understand customer, employee, and partner journeys.
WebAPI6.0 - 19
Weberlo Customer Journey Analytics
Weberlo Customer Journey Analytics combines marketing and store data into a unified view of revenue.
WebAPI6.0From $39 a month - 20
Traceflow
Traceflow combines email activity and website behavior into customer journey timelines organized by email address.
Free planWebAPI5.9Free plan - 21
Engage Hub Journey Analytics & Insights
Engage Hub Journey Analytics & Insights is a web and API solution for customer service and marketing teams.
WebAPI5.8 - 22
Joulica Customer Journey Analytics
Joulica Customer Journey Analytics helps customer experience, service, and IT leaders understand how customers move across channels and where journeys break down.
WebAPI5.8 - 23
CallMiner Eureka
WebAPI5.7 - 24
Deep Stream Data
Deep Stream Data analyses customer journeys across a brand’s site, competitors and the wider web using an opt-in web-behaviour panel and an AI layer.
WebAPI5.7 - 25
5.7From $999 a month - 26
CXMEngine
CXMEngine is a web platform from OvationCXM for coordinating banking onboarding and servicing workflows across teams, partners, and systems.
Web5.6 - 27
FoxMetrics
WebAPI5.5 - 28
5.5 - 29
Temenos Journey Analytics
Temenos Journey Analytics is a behavioral analytics module for supported applications on the Temenos Journey Manager platform.
WebAPI5.5 - 30
Clayfin Channel Analytics
Clayfin Channel Analytics helps banks understand customer behaviour across mobile, web, branch, and assisted channels.
5.4