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Best NiCE Customer Journey Analytics Alternatives in 2026

Updated

20 apps from customer journey analytics software ranked against NiCE Customer Journey Analytics on the same published basis.

  1. 1
    Fullstory Free plan AndroidapiiOSWeb Free7.1
    NiCE Customer Journey Analytics vs Fullstory
  2. 2
    Semrush Free plan api 6.9
    NiCE Customer Journey Analytics vs Semrush
  3. 3
    Teradata VantageCloud Free plan apiLinuxself-hostedWeb Free6.9
    NiCE Customer Journey Analytics vs Teradata VantageCloud
  4. 4
    Journey Insight by Alterian Free plan Web $249/mo6.7
    NiCE Customer Journey Analytics vs Journey Insight by Alterian
  5. 5
    Qualtrics Free plan api $420/mo6.7
    NiCE Customer Journey Analytics vs Qualtrics
  6. 6
    JourneyTrack Free trial Web $3/mo6.6
    NiCE Customer Journey Analytics vs JourneyTrack
  7. 7
    Traceflow Free plan apiWeb Free6.6
    NiCE Customer Journey Analytics vs Traceflow
  8. 8
    Contentsquare Free plan api Free6.5
    NiCE Customer Journey Analytics vs Contentsquare
  9. 9
    Dataroid AndroidapiiOSself-hostedWeb 6.5
    NiCE Customer Journey Analytics vs Dataroid
  10. 10
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.4
    NiCE Customer Journey Analytics vs Genesys Cloud CX
  11. 11
    SAS Customer Intelligence 360 AndroidapiiOSWeb 6.3
    NiCE Customer Journey Analytics vs SAS Customer Intelligence 360
  12. 12
    Deep Stream Data apiWeb 6.2
    NiCE Customer Journey Analytics vs Deep Stream Data
  13. 13
    Journey Analytics Free trial apiWeb 6.2
    NiCE Customer Journey Analytics vs Journey Analytics
  14. 14
    Glassbox WebiOSAndroid 6.1
    NiCE Customer Journey Analytics vs Glassbox
  15. 15
    Temenos Journey Analytics apiWeb 6.1
    NiCE Customer Journey Analytics vs Temenos Journey Analytics
  16. 16
    CallMiner Eureka apiWeb 6.0
    NiCE Customer Journey Analytics vs CallMiner Eureka
  17. 17
    CXMEngine Web 5.9
    NiCE Customer Journey Analytics vs CXMEngine
  18. 18
    Joulica Customer Journey Analytics Free trial apiWeb 5.9
    NiCE Customer Journey Analytics vs Joulica Customer Journey Analytics
  19. 19
    Talkdesk CX Cloud Web $85/mo5.9
    NiCE Customer Journey Analytics vs Talkdesk CX Cloud
  20. 20
    Talkdesk Interaction Analytics Web $85/mo5.9
    NiCE Customer Journey Analytics vs Talkdesk Interaction Analytics

NiCE Customer Journey Analytics alternatives compared

#AppScoreFree planFromRuns on
1Fullstory7.1Free planFreeAndroid, API, iOS, Web
2Semrush6.9Free plan—API
3Teradata VantageCloud6.9Free planFreeAPI, Linux, self-hosted, Web
4Journey Insight by Alterian6.7Free plan$249/moWeb
5Qualtrics6.7Free plan$420/moAPI
6JourneyTrack6.6No$3/moWeb
7Traceflow6.6Free planFreeAPI, Web
8Contentsquare6.5Free planFreeAPI
9Dataroid6.5No—Android, API, iOS, self-hosted, Web
10Genesys Cloud CX6.4No$75/moWeb, Windows, Mac, iOS, Android
11SAS Customer Intelligence 3606.3No—Android, API, iOS, Web
12Deep Stream Data6.2No—API, Web
13Journey Analytics6.2No—API, Web
14Glassbox6.1No—Web, iOS, Android
15Temenos Journey Analytics6.1No—API, Web
16CallMiner Eureka6.0No—API, Web
17CXMEngine5.9No—Web
18Joulica Customer Journey Analytics5.9No—API, Web
19Talkdesk CX Cloud5.9No$85/moWeb
20Talkdesk Interaction Analytics5.9No$85/moWeb
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Questions about NiCE Customer Journey Analytics alternatives

What is the best alternative to NiCE Customer Journey Analytics?

Fullstory, number 1 in customer journey analytics software with a score of 7.1 out of 10. The others here: Semrush, Teradata VantageCloud, Journey Insight by Alterian and 16 more.

What is the best free alternative to NiCE Customer Journey Analytics?

Fullstory is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.