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Best eGain Customer Engagement Hub Alternatives in 2026

Updated

20 apps from customer service CRM software ranked against eGain Customer Engagement Hub on the same published basis.

  1. 1
    1CRM Free plan WebWinMacLinuxiOS $1.08/mo7.5
    eGain Customer Engagement Hub vs 1CRM
  2. 2
    Vtiger CRM Free plan AndroidiOS $12/mo7.1
    eGain Customer Engagement Hub vs Vtiger CRM
  3. 3
    Freshdesk Free plan api $19/mo6.9
    eGain Customer Engagement Hub vs Freshdesk
  4. 5
    Kustomer AndroidapiiOSWeb 6.5
    eGain Customer Engagement Hub vs Kustomer
  5. 6
    Intercom Free trial AndroidiOSWeb $19/mo6.4
    eGain Customer Engagement Hub vs Intercom
  6. 7
    YundaDesk Free plan Web $20/mo6.4
    eGain Customer Engagement Hub vs YundaDesk
  7. 8
    Oracle Siebel CRM AndroidapiiOSself-hostedWeb $68.75/mo6.3
    eGain Customer Engagement Hub vs Oracle Siebel CRM
  8. 9
    Pega CRM Free trial Web 6.3
    eGain Customer Engagement Hub vs Pega CRM
  9. 10
    Agentforce Contact Center WebiOSAndroid $50/mo6.2
    eGain Customer Engagement Hub vs Agentforce Contact Center
  10. 11
    Gladly apiWeb 6.1
    eGain Customer Engagement Hub vs Gladly
  11. 12
    Jio CRM 6.1
    eGain Customer Engagement Hub vs Jio CRM
  12. 13
    Freshworks Freddy AI Agent Web $29/mo5.9
    eGain Customer Engagement Hub vs Freshworks Freddy AI Agent
  13. 14
    Oracle Fusion Cloud Marketing Web 5.9
    eGain Customer Engagement Hub vs Oracle Fusion Cloud Marketing
  14. 15
    LeadSquared Free trial 5.8
    eGain Customer Engagement Hub vs LeadSquared
  15. 16
    Salesforce Service Cloud api $25/mo5.8
    eGain Customer Engagement Hub vs Salesforce Service Cloud
  16. 17
    Zendesk Guide Web $55/mo5.8
    eGain Customer Engagement Hub vs Zendesk Guide
  17. 18
    Oracle Service Web 5.7
    eGain Customer Engagement Hub vs Oracle Service
  18. 19
    TeamSupport api $45/mo5.7
    eGain Customer Engagement Hub vs TeamSupport
  19. 20
    Dixa api €89/mo5.6
    eGain Customer Engagement Hub vs Dixa
  20. 21
    Kapture CRM 5.6
    eGain Customer Engagement Hub vs Kapture CRM

eGain Customer Engagement Hub alternatives compared

#AppScoreFree planFromRuns on
11CRM7.5Free plan$1.08/moWeb, Windows, Mac, Linux, iOS, Android
2Vtiger CRM7.1Free plan$12/moAndroid, iOS
3Freshdesk6.9Free plan$19/moAPI
5Kustomer6.5Android, API, iOS, Web
6Intercom6.4No$19/moAndroid, iOS, Web
7YundaDesk6.4Free plan$20/moWeb
8Oracle Siebel CRM6.3No$68.75/moAndroid, API, iOS, self-hosted, Web, Windows
9Pega CRM6.3Web
10Agentforce Contact Center6.2No$50/moWeb, iOS, Android
11Gladly6.1API, Web
12Jio CRM6.1
13Freshworks Freddy AI Agent5.9No$29/moWeb
14Oracle Fusion Cloud Marketing5.9Web
15LeadSquared5.8
16Salesforce Service Cloud5.8No$25/moAPI
17Zendesk Guide5.8No$55/moWeb
18Oracle Service5.7Web
19TeamSupport5.7No$45/moAPI
20Dixa5.6No€89/moAPI
21Kapture CRM5.6
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Questions about eGain Customer Engagement Hub alternatives

What is the best alternative to eGain Customer Engagement Hub?

1CRM, number 1 in customer service CRM software with a score of 7.5 out of 10. The others here: Vtiger CRM, Freshdesk, Kustomer and 16 more.

What is the best free alternative to eGain Customer Engagement Hub?

1CRM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.