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25 alternatives · from public sector crm software

Alternatives to Casework

Casework gives local councils a focused way to manage constituent issues. Councillors can log, categorise, assign and track cases, while automated reminders and activity histories keep work moving. Residents submit issues through council pages and follow progress, and public pages anonymise cases. Monthly impact reports cover resolution statistics and categories; paid plans add analytics dashboards. The free plan has no time limit and includes one councillor seat, while…

17.7

Salesboom is a paid CRM available on the web, iOS, and Android.

AndroidiOSWeb
From $14 a month
27.6

Parthenon is a constituent relationship management and communications platform for elected officials, available on Android, iOS, and web.

AndroidiOSWeb
From $19 a month
37.4

eCasework is cloud-based case management and CRM software for councillors, MLAs, AMs, MPs, MSPs, and unions.

AndroidiOSWeb
From £100 a year
  1. 4

    efficy Public Sector CRM

    efficy Public Sector CRM helps public organizations receive and manage requests from citizens, constituents, and other users.

    AndroidiOSWebAPI
    7.2From €69 a month
  2. 5

    Nagrik Political Suite

    Nagrik Political Suite is a digital platform for political offices managing constituency work during and between elections.

    AndroidiOSWebSelf-hosted
    6.8From ₹10,000 a month
  3. 6

    SeeClickFix 311 CRM

    SeeClickFix 311 CRM helps local governments manage resident service requests and inquiries through a shared system.

    AndroidiOSWebAPI
    6.8
  4. 7Pega Government Platform logo

    Pega Government Platform

    Pega Government Platform provides reusable components that government agencies can configure to build applications and modernise processes.

    AndroidiOSWebLinux
    6.6
  5. 8ContactWise CRM Constituent Edition logo

    ContactWise CRM Constituent Edition

    ContactWise CRM Constituent Edition is a constituent-focused CRM for state legislatures and state and local government organizations.

    iOSWebAPILinux
    6.4
  6. 9CaseMate logo

    CaseMate

    CaseMate is a web-based casework and campaigning platform designed for UK councillors.

    Web
    6.3From £11.25 a month
  7. 10

    ASAI Engage for Government

    ASAI Engage for Government is a cloud-based AI CRM for agencies managing constituent relationships, grants, and programs.

    WebAPI
    6.2From $49 a month
  8. 11

    Open Point

    Open Point brings community engagement and stakeholder relationship management into a web platform.

    WebAPI
    5.9
  9. 12

    Ready311

    Ready311 is a 311 CRM for local governments that combines resident request intake, notifications, mapping, and reporting.

    AndroidiOSWebAPI
    5.9
  10. 13CivicTrack logo

    CivicTrack

    CivicTrack is a web platform for elected officials, municipalities, and nonprofits managing community requests from intake through resolution.

    Web
    5.8From $39 a month
  11. 14Caseworker.gov logo

    Caseworker.gov

    Caseworker.gov is a cloud-based casework and correspondence system for elected members, political groups and their teams.

    Web
    5.7From £15 a month
  12. 15

    gov360

    gov360 is a web-based finance, accounting, services, and operations suite for government and public-sector organizations.

    Web
    5.7
  13. 16

    GovFlow

    GovFlow is an open-source request management system for local governments, covering 311 requests, help desk requests and public questions and answers.

    WebAPISelf-hosted
    5.6
  14. 17

    PublicInput

    PublicInput is web-based community engagement and public meeting software for state and local government agencies and their partners.

    Web
    5.6
  15. 18

    Revere CRM

    Revere CRM is an AI-powered platform for government offices managing constituent communications, casework, and operations.

    Web
    5.6
  16. 19GovXRM logo

    GovXRM

    GovXRM is a constituent relationship platform for government that brings resident, business, and property records together with cases and services.

    WebAPI
    5.5
  17. 20

    Salesforce Public Sector Solutions

    Salesforce Public Sector Solutions is a web-based platform for public agencies, with tools for case management, constituent records, stakeholder…

    Web
    5.5From $275 a month
  18. 21

    Agentforce Public Sector (formerly Public Sector Solutions)

    Agentforce Public Sector, formerly Public Sector Solutions, is Salesforce web software for public-sector service delivery and operations.

    Web
    5.4From $275 a month
  19. 22

    IEG4 Customer Relationship Management

    IEG4 Customer Relationship Management is a web-based CRM for council contact centres and local government staff.

    Web
    5.4
  20. 23ServiceNow Public Sector Digital Services logo
    5.2
  21. 24Granicus govService logo
    4.8
  22. 25
    4.6

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