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25 alternatives · from customer service crm software

Alternatives to 1CRM

1CRM brings sales and marketing automation together with a visual sales pipeline and a mobile app. It runs on web, Windows, macOS, Linux, iOS, and Android, and offers a free on-premise Startup plan as well as cloud subscriptions. Its entry-level Startup plans cap teams at three users, 300 accounts, and 750 targets, leads, and contacts; the annual cloud option starts at $13 per user per month, while month-to-month costs $15 per user per month. Higher plans raise those limits,…

17.9
Vtiger CRM logo

Vtiger CRM brings marketing, sales and support teams together to work with shared customer data and interactions.

Free planAndroidiOS
From $12 a month
27.9
Zendesk Guide logo

Zendesk Guide is a paid web knowledge-base product for publishing help-center articles to internal and external audiences.

AndroidiOSWeb
From $19 a month
37.7

Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

AndroidiOSWeb
From $19 a month
  1. 4

    YundaDesk

    Free planAndroidWebAPI
    7.7From $20 a month
  2. 5
    7.6
  3. 6

    LeadSquared

    AndroidiOSWebAPI
    7.5
  4. 7

    Oracle Service

    Oracle Service is paid, web-based software for enterprise service request management.

    AndroidiOSWebAPI
    7.5From $70 a month
  5. 8

    Oracle Siebel CRM

    Oracle Siebel CRM is an enterprise CRM platform offering 21 industry-specific applications for sales, marketing, service, and order management.

    AndroidiOSWebAPI
    7.5From $825 a year
  6. 9

    Sugar Serve

    Sugar Serve is a paid customer-service product for handling cases and engaging customers across multiple channels.

    AndroidiOSWebAPI
    7.2
  7. 10Kustomer logo

    Kustomer

    Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.

    AndroidiOSWebAPI
    6.8
  8. 11

    HubSpot Live Chat

    Free planAndroidiOSWeb
    6.7Free plan
  9. 12Pega Customer Service logo

    Pega Customer Service

    Pega Customer Service is an omnichannel digital engagement solution for enterprises.

    AndroidiOSWebAPI
    6.5
  10. 13eGain Customer Engagement Hub logo

    eGain Customer Engagement Hub

    eGain Customer Engagement Hub brings omnichannel customer engagement and knowledge management into one platform.

    AndroidiOSWebAPI
    6.2
  11. 14
    6.1
  12. 15Sprinklr Service logo

    Sprinklr Service

    Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.

    WebAPI
    6.1
  13. 16
    6.0
  14. 17Gladly logo

    Gladly

    WebAPI
    5.9
  15. 18
    5.9From $4 a month
  16. 19Dixa logo

    Dixa

    API
    5.7From €89 a month
  17. 20
    5.7From $25 a month
  18. 21TeamSupport logo

    TeamSupport

    TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.

    API
    5.7From $45 a month
  19. 22Kapture CRM logo

    Kapture CRM

    Kapture CRM is an AI-powered customer experience platform for enterprise teams.

    WebAPI
    5.6
  20. 23
    5.5From $29 a month
  21. 24

    Jio CRM

    Jio CRM is a customer relationship platform for streamlining marketing, sales, support and related business processes.

    5.5
  22. 25

    Kapture CX

    Kapture CX is a paid customer service platform from Kapture CX, a company founded in 2014 and headquartered in Bengaluru, Karnataka, India.

    API
    4.9

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