SuiteCRM
8.5#21 in crm softwareFree planFree planWebAPILinuxSelf-hosted
VisitSuiteCRM vs Zoho CRM
What both publish
| Fact | SuiteCRM | Zoho CRM |
|---|---|---|
| Customization | Configuration Studio lets administrators add fields, customize layouts and create modules without development. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Zoho CRM offers a flexible free trial. |
| Headquarters | Stirling, Scotland, UK | Chennai, India |
| Integrations | SuiteCRM offers an open REST API and plugins for connecting with third-party applications. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Security | SuiteCRM Ltd says it uses physical, electronic and administrative safeguards to protect personal information from loss, misuse and unauthorized access. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | SuiteCRM Ltd offers consulting, development, migration and support projects for organizations worldwide. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
SuiteCRM plans
- Fully Managed Hosting£50 a month
- Self-Managed—
- Quick Start£2,520 a month
- Enterprise—
- Community—
- SuiteASSURED£3,350 a year
Zoho CRM plans
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- FreeFree
- Standard$14 a month
Pick SuiteCRM if…
SuiteCRM suits organizations seeking open-source CRM tools for sales, marketing, and service. Self-hosting may suit teams that want infrastructure control, while managed hosting is an option for those seeking hosting and support.
Pick Zoho CRM if…
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.
Charts they share
CRM SoftwareCustomer Relationship Management - Enterprise SoftwareSales Force Automation SoftwareMac CRMProfessional Services CRM SoftwareSales CRM SoftwareSmall Business CRMCustomer Relationship Management - Midmarket SoftwareCRM for small businessCustomer Relationship Management - Small Business Software