ManageEngine ServiceDesk Plus vs ServiceNow ITSM
ManageEngine ServiceDesk Plus
6.5 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | ServiceNow ITSM | |
|---|---|---|
| Paid from | $13/mo | |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | Android, iOS, Web |
| Free plan | Yes | No |
| SLA management | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Single sign-on | Yes | |
| Approval workflows | Yes | |
| Mobile apps | Yes | |
| IT asset management | Yes | |
| Paid from | 13 /mo | |
| On-call scheduling | Yes | |
| Escalation policies | Yes | |
| Status page | none | |
| Post-incident reviews | Yes | |
| Stakeholder updates | Yes |
Listed together in Best IT Help Desk SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest IT Incident Management SoftwareBest AI IT Service Desk Software