iTop
7.9#7 in it change management softwareFree planFree planWebAPILinuxmacOS
VisitiTop vs ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | iTop | ManageEngine ServiceDesk Plus |
|---|---|---|
| Integrations | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. |
| Rating on GetApp | 4.1 out of 5 from 12 reviews | 4.4 out of 5 from 234 reviews |
| Rating on TrustRadius | 9.6 out of 10 from 2 reviews | 9.2 out of 10 from 142 reviews |
iTop plans
- CommunityFree
- AtelierPriced on request
- ForgePriced on request
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
Pick iTop if…
iTop suits IT teams responsible for service delivery across multiple levels and teams, including in-house and external support. It is also a fit for teams that need an adaptable CMDB linked to service, change, and problem workflows.
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Charts they share
IT Change Management SoftwareIT Knowledge Base SoftwareIT Problem Management SoftwareIT Service Catalog SoftwareSelf Service SoftwareIT Service Management - Enterprise SoftwareIT Help Desk SoftwareIT Service Management - Midmarket SoftwareIT Ticketing SystemsIT Incident Management SoftwareITSM Software