GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs iTop
What both publish
| Fact | GLPI | iTop |
|---|---|---|
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The extension marketplace lists integrations for vSphere, DHCP, DNS, OpenID Connect, Power BI, SAML, email-to-ticket and other systems. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | iTop is an open-source ITSM and CMDB solution for managing configuration items and their relationships, requests, incidents, problems, changes, and service catalogs. |
| Rating on GetApp | 4.5 out of 5 from 41 reviews | 4.1 out of 5 from 12 reviews |
| Rating on TrustRadius | 9.2 out of 10 from 9 reviews | 9.6 out of 10 from 2 reviews |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
iTop plans
- CommunityFree
- AtelierPriced on request
- ForgePriced on request
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick iTop if…
iTop suits IT teams responsible for service delivery across multiple levels and teams, including in-house and external support. It is also a fit for teams that need an adaptable CMDB linked to service, change, and problem workflows.
Charts they share
IT Knowledge Base SoftwareIT Change Management SoftwareIT Problem Management SoftwareIT Ticketing SystemsIT Help Desk SoftwareIT Service Catalog SoftwareIT Service Management - Enterprise SoftwareIT Service Management - Midmarket SoftwareIT Incident Management SoftwareSelf Service SoftwareITSM Software