Bitrix24 CRM
8.4#1 in manufacturing crm softwareFrom $69 a monthFree planAndroidiOSWebAPI
VisitBitrix24 CRM vs Freshsales
Freshsales
9.1#5 in crm softwareFrom $108 a yearFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Bitrix24 CRM | Freshsales |
|---|---|---|
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Founded | 2012 | 2010 |
| Free plan | Yes | Yes |
| Headquarters | Alexandria, Virginia, USA | San Mateo, California, USA |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Product | Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
Bitrix24 CRM plans
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$579 a month
Freshsales plans
- FreeFree
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Pick Bitrix24 CRM if…
It suits individuals and teams looking to manage sales pipelines and email automation across desktop, web, and mobile platforms. The free plan's 1–2 user allowance may fit a very small team.
Pick Freshsales if…
Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.
Charts they share
Manufacturing CRM SoftwareCustomer Relationship Management - Small Business SoftwareSales AutomationInsurance CRM SoftwareSales CRM SoftwareProfessional Services CRM SoftwareMac CRMSmall Business CRMCustomer Relationship Management - Enterprise SoftwareCustomer Relationship Management - Midmarket SoftwareSales Force Automation SoftwareCRM for small business