Best Knowledge Base Software in 2026 · page 5

Procedureflow

Procedureflow turns documented processes into guided visual workflows that teams can follow in real time.

Heroic Knowledge Base

Helpie WP

Stoplight Elements

DokuWiki

DokuWiki is free, open-source wiki software focused on documentation for developer teams, workgroups, and small companies.

ProductLift

ProductLift connects customer feedback, prioritization, roadmaps, changelogs, and knowledge bases in a product-management platform.

KMS Lighthouse

Coveo

Coveo provides an AI-Relevance Platform for search, recommendations, personalization, and product or knowledge discovery across commerce, service,…

Tettra

Tettra is a web-based knowledge management service for publishing information to internal and external audiences.

Answerbase

Answerbase is a paid product knowledge platform for ecommerce merchants, available through web and API access.

Author-it

HelpDocs

KronoDesk

KronoDesk is a paid support and service desk product with a customer portal, help center, ticket automation, SLA management and API access.

Sharpr

MkDocs

MkDocs is a free static site generator for project documentation written in Markdown and configured with a YAML file.

Fumadocs

Fumadocs is a free, open-source React.js framework for building customizable documentation sites.

Sprinklr Service

Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.

EmpireVault Knowledge Base

EmpireVault Knowledge Base is a public article portal for customer support content.

Raneto

WackoWiki

Gollum

Gollum is a free, open-source wiki that stores editable text or markup files in a Git repository.

PukiWiki

Panviva

Aha! Knowledge

SupportHero