When I Work

C
C tier on Calendar appsScore 6.2 · #144 of 197
Android app
Yes
Free plan
Trial only
Paid plans from
$2.50/mo
Runs on
Android, api, iOS, Web
wheniwork.com
The When I Work homepage

Summary

When I Work is employee scheduling software for shift-based teams, bringing schedules, shift swaps, messaging, and time tracking together. Auto scheduling assigns shifts using employee availability and qualifications, while managers can oversee multiple stores, departments, or job sites from one dashboard. Its time clock tracks attendance, breaks, and time off; employees can message without sharing phone numbers. The service has mobile apps and web access. Plans start at $2.50/user/mo, and a 14-day trial provides complete access without requiring a credit card. Essentials includes scheduling, open shifts and swaps, messaging, time-off management, and payroll and POS integrations. Pro adds advanced scheduling and reporting options; Premium includes API key access, webhooks, and SAML/SSO. The company is based in Minneapolis and was founded in 2010. It does not offer an SLA, although its hosting partners guarantee 99.9% uptime. The direct ADP Workforce Now integration is no longer offered to new customers after June 2026; existing legacy customers may continue using it.

Who it is for

When I Work suits shift-based workplaces such as clinics, shops, kitchens, and job sites, especially those managing multiple locations. It is also suited to teams that need shift swaps, time-off management, or employee messaging.

What is good

  • Auto scheduling uses availability and qualifications
  • Managers can oversee multiple locations
  • Time clock tracks breaks and time off
  • 14-day trial requires no credit card

What to know first

  • No SLA is offered
  • ADP Workforce Now integration unavailable to new customers after June 2026
  • API access is included in Premium

Verdict

When I Work combines scheduling with shift communication and time tracking, with tools for teams spread across locations. Review the plan levels for API access and note the service's lack of an SLA and the ADP integration limit.

When I Work plans and pricing

All plans
Essentials $2.50/mo /user/month Unlimited users · Auto Scheduling · Multi-week scheduling · Multi-location scheduling · Schedule templates · Forecast tools · In-app team messaging · OpenShifts and shift swapping · Help Center and live chat · Payroll and POS integrations wheniwork.com · 30 Sept 2026
Pro $5/mo /user/month Everything in Essentials · Advanced scheduling · Scheduling rules · Role permissions · Labor sharing · Custom Unit Forecasting · Custom reporting · Overlapping OpenShifts · Time-zone toggle wheniwork.com · 30 Sept 2026
Premium $8/mo /user/month Everything in Pro · API key access · Webhooks · SAML/SSO wheniwork.com · 30 Sept 2026

Compared on calendar apps

Free plan
Nowheniwork.com
Paid from
$2.50/user/mowheniwork.com

Facts

Mobile apps
Yeswheniwork.com · 21 Sept 2026
Product focus
When I Work is employee scheduling software for shift-based teams.wheniwork.com · 30 Sept 2026
Scheduling
The product combines scheduling, shift swaps, messaging, and time tracking in one place.wheniwork.com · 30 Sept 2026
Auto scheduling
Auto scheduling assigns shifts based on employee availability and qualifications.wheniwork.com · 30 Sept 2026
Multi-location
Managers can manage multiple stores, departments, or job sites from a single dashboard.wheniwork.com · 30 Sept 2026
Time clock
The time clock tracks attendance, breaks, and time off.wheniwork.com · 30 Sept 2026
Team messaging
Team messaging lets staff communicate without sharing phone numbers.wheniwork.com · 30 Sept 2026
Integrations
Listed integrations include Rippling, Gusto, Square Payroll, Paychex, QuickBooks Online, OnPay, SimplePay.ca, Zapier, GoCo, People, and ResaleAI.wheniwork.com · 30 Sept 2026
Security controls
When I Work says it uses AWS, TLS for web and mobile access, daily backups, multiple-disk writes, and mobile two-step verification.wheniwork.com · 30 Sept 2026
Billing security
Credit-card transactions are processed with encryption on a PCI-compliant network.wheniwork.com · 30 Sept 2026
Availability limit
When I Work does not offer an SLA, while its hosting partners guarantee 99.9% uptime.wheniwork.com · 30 Sept 2026
Trial
The free trial provides complete access for 14 days and requires no credit card.wheniwork.com · 30 Sept 2026
API availability
API key access, webhooks, and SAML/SSO are included in the Premium plan.wheniwork.com · 30 Sept 2026
ADP limit
The ADP Workforce Now direct integration is no longer offered to new customers after June 2026, although legacy customers may continue using it.help.wheniwork.com · 30 Sept 2026
Target users
When I Work says it is built for shift-based workplaces such as clinics, shops, kitchens, and job sites.wheniwork.com · 30 Sept 2026

Company

Founded
2010wheniwork.com · 28 Sept 2026
Headquarters
Minneapolis, Minnesota, United Stateswheniwork.com · 28 Sept 2026

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