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Best CCsuite Alternatives in 2026

Updated

20 apps from call center workforce management software ranked against CCsuite on the same published basis.

  1. 1
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo7.3
    CCsuite vs Daktela WFM
  2. 2
    Dialpad WFM AndroidapiiOSMacWeb 6.8
    CCsuite vs Dialpad WFM
  3. 3
    Turnella Free plan apiWeb Free6.7
    CCsuite vs Turnella
  4. 4
    CommunityWFM AndroidiOSWeb 6.5
    CCsuite vs CommunityWFM
  5. 5
    HiveDesk Contact Center WFM Free trial apiextensioniOSLinuxMac $5/mo6.5
    CCsuite vs HiveDesk Contact Center WFM
  6. 6
    Pipkins Vantage Point iOSMacWeb 6.5
    CCsuite vs Pipkins Vantage Point
  7. 7
    QStory Workforce Management AndroidiOSWeb 6.4
    CCsuite vs QStory Workforce Management
  8. 8
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.4
    CCsuite vs RingCX AI Workforce Management
  9. 9
    Verint Workforce Management AndroidapiiOSWeb 6.4
    CCsuite vs Verint Workforce Management
  10. 10
    Aspect Workforce AndroidapiiOSself-hostedWeb 6.3
    CCsuite vs Aspect Workforce
  11. 11
    Genesys Cloud Workforce Management AndroidapiiOSWeb $155/mo6.3
    CCsuite vs Genesys Cloud Workforce Management
  12. 12
    Naumen Workforce Management Free trial AndroidiOSself-hostedWeb RUB 30,000/mo6.3
    CCsuite vs Naumen Workforce Management
  13. 13
    Eleveo Workforce Management apiself-hostedWeb 6.2
    CCsuite vs Eleveo Workforce Management
  14. 14
    Five9 Interaction Analytics apiWeb $119/mo6.2
    CCsuite vs Five9 Interaction Analytics
  15. 15
    SingleComm Workforce Web 6.2
    CCsuite vs SingleComm Workforce
  16. 16
    ezyWFM Free trial apiWeb $8/mo6.0
    CCsuite vs ezyWFM
  17. 17
    Peopleware apiWeb 6.0
    CCsuite vs Peopleware
  18. 18
    Talkdesk CX Cloud Web $85/mo6.0
    CCsuite vs Talkdesk CX Cloud
  19. 20
    ProHanceCX Web 5.8
    CCsuite vs ProHanceCX
  20. 21
    Talkdesk Quality Management Web $165/mo5.8
    CCsuite vs Talkdesk Quality Management

CCsuite alternatives compared

#AppScoreFree planFromRuns on
1Daktela WFM7.3Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
2Dialpad WFM6.8No—Android, API, iOS, Mac, Web, Windows
3Turnella6.7Free planFreeAPI, Web
4CommunityWFM6.5No—Android, iOS, Web
5HiveDesk Contact Center WFM6.5No$5/moAPI, Browser, iOS, Linux, Mac, Web, Windows
6Pipkins Vantage Point6.5No—iOS, Mac, Web
7QStory Workforce Management6.4No—Android, iOS, Web
8RingCX AI Workforce Management6.4No$65/moAndroid, API, iOS, Web
9Verint Workforce Management6.4No—Android, API, iOS, Web
10Aspect Workforce6.3No—Android, API, iOS, self-hosted, Web
11Genesys Cloud Workforce Management6.3No$155/moAndroid, API, iOS, Web
12Naumen Workforce Management6.3NoRUB 30,000/moAndroid, iOS, self-hosted, Web
13Eleveo Workforce Management6.2No—API, self-hosted, Web
14Five9 Interaction Analytics6.2No$119/moAPI, Web
15SingleComm Workforce6.2No—Web
16ezyWFM6.0No$8/moAPI, Web
17Peopleware6.0No—API, Web
18Talkdesk CX Cloud6.0No$85/moWeb
20ProHanceCX5.8No—Web
21Talkdesk Quality Management5.8No$165/moWeb
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Questions about CCsuite alternatives

What is the best alternative to CCsuite?

Daktela WFM, number 1 in call center workforce management software with a score of 7.3 out of 10. The others here: Dialpad WFM, Turnella, CommunityWFM and 16 more.

What is the best free alternative to CCsuite?

Daktela WFM is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.