AvePoint Cloud Backup

AvePoint Cloud Backup is a cloud backup and recovery service for Microsoft 365 and other business platforms. It is best suited to organizations protecting multiple SaaS workloads, especially those that need detailed restores or ransomware recovery. Its broad coverage and recovery controls are compelling, though custom pricing makes budget comparisons harder.

Overview

AvePoint brings backup for multiple cloud services into one offering, with recovery from ransomware attacks and configuration errors. The breadth is useful for organizations that want a common approach across business platforms; a team protecting only one small workload may find a multi-service product unnecessary.

The company traces its origins to 2001, when it set out to provide Microsoft users with Exchange backup solutions. The current product reaches well beyond that starting point, covering several major business cloud services.

Key features

Coverage includes Microsoft 365, Salesforce, Dynamics 365, Google Workspace, Azure, Power Platform, Microsoft Entra ID and other SaaS applications. Microsoft 365 protection spans Teams, SharePoint, Exchange, Viva Engage, Planner, Project Online and Power Platform. This range can reduce the need to assemble separate backup tools for each service, but buyers should match the workloads they actually use to the product’s coverage before choosing it.

Backups run multiple times daily, and AvePoint says storage and retention are unlimited. Ransomware detection looks for suspicious activity, while encryption, immutability and logical air-gapping add safeguards around backup data. The combination suits organizations with significant recovery needs; it may be more protection than a simple, single-service setup calls for.

Restore options include item-level recovery, data export and cross-tenant restores. Customers can use AvePoint storage, cloud storage or FTP/SFTP-compatible destinations. App-aware recovery can restore configurations, versions and permissions as well as data, which matters when a recovery needs to put service settings and access rights back in place.

Service-specific features add useful depth. Salesforce backups can capture records and metadata automatically up to four times per day, with copies retained outside Salesforce. Google Workspace protection covers Gmail, Drive, Shared Drives, Contacts and Calendars, with granular or bulk restore. Those options are relevant to organizations with mixed environments, not just Microsoft-centric ones.

AvePoint lists ISO 27001:2022 and ISO 27017:2015 certifications; the latter includes its SaaS services and solutions. For Microsoft 365, data is protected in transit and at rest, and Bring Your Own Storage and Bring Your Own Key are supported. SaaS purchases include 24/7 Global Premium Support by phone, chatbot and online portal.

Pricing

AvePoint Cloud Backup: custom pricing, requested from AvePoint. The paid plan is for organizations seeking its broad workload coverage, frequent backups and recovery controls. Because there is no stated price or tier breakdown, buyers should request a quote and confirm that the required workloads and service terms fit their budget.

Platforms

The product is cloud-deployed and supports Android, iOS and web. Its listed SaaS coverage includes Microsoft 365, Salesforce, Dynamics 365, Google Workspace, Azure and Power Platform.

Who it's for

AvePoint describes its users as cloud service administrators, security executives and end users, and promotes multi-tenant management for managed service providers. It is a strong fit for organizations managing several cloud workloads or MSPs overseeing multiple tenants. A buyer who only needs a narrow backup scope should compare that need against the breadth and custom-priced nature of this offering.

Pros and cons

• Pros: Broad coverage across major business cloud services can consolidate backup needs.
• Pros: Item-level and app-aware recovery, cross-tenant restores and several storage destinations give administrators multiple recovery paths.
• Pros: Ransomware detection, encryption, immutability and logical air-gapping address data protection alongside recovery.
• Pros: Unlimited storage and retention, according to AvePoint, and 24/7 premium support are useful for organizations with sustained backup needs.
• Cons: Custom pricing requires a quote, making it harder to compare costs before engaging AvePoint.
• Cons: The breadth may be unnecessary for teams protecting only one modest workload.

Alternatives

For an adjacent category, browse SaaS Backup Software, Microsoft 365 Backup Software, Google Workspace Backup Software, Backup and Disaster Recovery Software, Email Backup Software or Records Management Software.

Zasio Versatile lets buyers choose needed features and offers SaaS or on-premises deployment, with Standard or Advanced electronic-records tiers. Gimmal Records is another paid option, available self-hosted, on the web and on Windows.

Rational Governance offers custom pricing based on data volume, users, fixed fees or projects. IG Central is a paid, self-hosted alternative with pricing on request.

OpenText Content Manager is another paid option, available on Android, iOS, web and Windows. ZL Unified Archive is an enterprise archiving and governance alternative with on-premises, cloud or hybrid deployment.

Verdict

AvePoint Cloud Backup is a strong choice for organizations and MSPs protecting multiple cloud workloads that need frequent backups, detailed recovery and ransomware safeguards. Its broad coverage is the main reason to choose it; custom pricing and the possibility of paying for more breadth than a narrow workload requires are the main reasons to look elsewhere.