Spanning Backup
Spanning Backup provides cloud backup and recovery for Microsoft 365, Google Workspace, and Salesforce.
What Spanning Backup is
Spanning Backup provides cloud backup and recovery for Microsoft 365, Google Workspace, and Salesforce. It runs daily automated backups and supports item-level recovery, including granular and point-in-time restores for administrators and end users. Google Workspace coverage includes Gmail, Google Drive and Shared Drives, Calendars, and Contacts; Microsoft 365 coverage includes Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Salesforce protection covers records, metadata, attachments, customizations, and messages. Spanning describes unlimited backup retention, including an unrestricted retention policy for Microsoft 365. The product lists ransomware protection and audit logs, and its ticketing feature supports Autotask, BMS, and Vorex. Security measures listed include OAuth 2.0, object-level 256-bit AES encryption at rest, and TLS encryption in transit. Spanning states SOC 2 Type II certification, GDPR compliance, and hosting in HIPAA-compliant data centers. Its single all-inclusive plan has pricing on request, with volume pricing available. A 14-day free trial includes unlimited backup and restore, but installation requires admin status. It is available on Android, iOS, and the web.
Good
- Daily automated backups
- Granular and point-in-time restores
- Unlimited backup retention described
- Covers Microsoft 365, Google Workspace, and Salesforce
- 14-day trial includes unlimited backup and restore
Watch out
- Pricing is available on request
- Trial installation requires admin status
Who it suits
Spanning Backup is aimed at businesses, enterprise organizations, and managed service providers that need backup and recovery for the listed SaaS platforms. Admins should note that installing the trial requires admin status.
Verdict
Spanning Backup covers three major business platforms with daily backups and item-level recovery options. Pricing is on request, and the free trial has an administrator requirement.
Plans and prices
From Spanning Backup's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Single all-inclusive plan | Priced on request | No tiers · unlimited backup retention · volume pricing available |
| Spanning Backup for Google Workspace | — | Daily and on-demand backups · unlimited retention · granular and cross-user restore · Contact Us · 1 per user per month |
| Spanning Backup for Microsoft 365 | — | Exchange, SharePoint, OneDrive and Teams backup · unlimited retention · point-in-time restore · Contact Us · 1 per user per month |
| Spanning Backup for Salesforce | — | Records, metadata, attachments and Chatter backup · cross-org restore · unlimited retention · Contact Us · 1 per user per month |
The facts
Each one read from Spanning Backup's own pages, with the date it was checked.
What it does
- API
- A public REST API exposes user license operations, Shared Drive listing and export operations, and export retrieval.checked 14 Oct 2026
- API authentication
- API calls use HTTPS Basic Authentication with the customer domain as username and an administrator-generated access token as password.checked 14 Oct 2026
- API documentation depth
- The API reference documents only a small administrative operation set rather than a full data-management SDK.checked 14 Oct 2026
- Automated backups
- The service performs daily incremental backups automatically and also supports unlimited on-demand backup runs.checked 14 Oct 2026
- Automation and recovery
- Spanning runs daily automated backups and offers granular and point-in-time restore for admins and end users.checked 4 Oct 2026
- Backed-up data
- Its Google Workspace backup covers Gmail, Google Drive and Shared Drives, Calendars, and Contacts.checked 4 Oct 2026
- Compliance
- Spanning states it has SOC 2 Type II certification and complies with GDPR, and that its services are hosted in HIPAA-compliant data centers.checked 4 Oct 2026
- Compliance claims
- Official product pages list HIPAA, GDPR, ISO 27001 and SOC 2 Type II among stated certifications or regulatory controls.checked 14 Oct 2026
- Cross-user restore
- Administrators can restore Microsoft 365 data from one user account into another account in the same tenant.checked 14 Oct 2026
- Data regions
- Spanning lists AWS data centers in the United States, Canada, European Union, United Kingdom and APAC regions.checked 14 Oct 2026
- Documentation and support
- The Microsoft 365 administrator guide covers installation, configuration, restores, exports, licensing and API-token management, with support email and a knowledge base.checked 14 Oct 2026
- Google Workspace coverage
- Google Workspace protection covers Gmail, Google Drive including Shared Drives, Calendar and Contacts.checked 14 Oct 2026
- Granular restore
- Search-based recovery lets administrators restore individual items, multiple items or whole folders.checked 14 Oct 2026
- Installation requirements
- Microsoft 365 deployment requires a Business or Enterprise tenant, a Global Administrator account and a Spanning subscription.checked 14 Oct 2026
- Integrations
- Spanning's homepage says its ticketing feature supports Autotask, BMS, and Vorex.checked 4 Oct 2026
- Licence
- The reviewed pages present Spanning as proprietary subscription SaaS and publish no open-source licence or self-hosted distribution.checked 14 Oct 2026
- Limit: interface and reporting
- Reviewers cite a confusing or dated interface, limited reporting visibility and a complicated onboarding experience.checked 14 Oct 2026
- Limit: reliability complaints
- Marketplace reviewers describe missed or incomplete backups, inaccessible stored files and support failures during recovery incidents.checked 14 Oct 2026
- Limit: restore gaps
- Reported gaps include inability to restore some Google Forms metadata, one-account-at-a-time restores and requests for more granular restore controls.checked 14 Oct 2026
- Microsoft 365 coverage
- Microsoft 365 protection covers Exchange Online, SharePoint Online, OneDrive for Business and Teams data.checked 14 Oct 2026
The company
- Company founding and funding
- Spanning was founded in 2010 by Charlie Wood and announced a $2 million Series A round in April 2011.checked 14 Oct 2026
- Company ownership
- Kaseya acquired Spanning Cloud Apps on October 1, 2018, keeping it as a standalone business unit at the time.checked 14 Oct 2026
- Maker facts
- LinkedIn lists Spanning Cloud Apps as privately held, founded in 2010, headquartered in Miami, Florida, with 51–200 employees.checked 14 Oct 2026
Money
- Limit: support and billing
- Reviews report slow or email-only support, difficult cancellation and billing problems after the Kaseya takeover.checked 14 Oct 2026
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