Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs ServiceNow ITSM
ServiceNow ITSM
5.8#22 in ticketing softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Jira | ServiceNow ITSM |
|---|---|---|
| Founded | 2002 | 2004 |
| Headquarters | Sydney, Australia and San Francisco, California | Santa Clara, California, United States |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
ServiceNow ITSM plans
- ITSM FoundationPriced on request
- ITSM AdvancedPriced on request
- ITSM PrimePriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick ServiceNow ITSM if…
It suits IT teams managing requests, incidents, assets, changes, problems, and on-call work. Organizations needing mobile and web access can use the listed Android, iOS, and web platforms.