
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
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Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
It suits organizations that support IT and non-IT departments and need a catalog, employee portal, knowledge base, automated workflows, and asset management. It is relevant to teams seeking web access with either deployment approach.