
Bitrix24 CRM
8.4#1 in manufacturing crm softwareFrom $69 a monthFree planAndroidiOSWebAPI
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| Fact | Bitrix24 CRM | Zoho CRM |
|---|---|---|
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Founded | 2012 | 1996 |
| Free plan | Yes | Yes |
| Headquarters | Alexandria, Virginia, USA | Chennai, India |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
It suits individuals and teams looking to manage sales pipelines and email automation across desktop, web, and mobile platforms. The free plan's 1–2 user allowance may fit a very small team.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.