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Alloy Navigator vs SolarWinds Service Desk

What both publish

FactAlloy NavigatorSolarWinds Service Desk
APIThe public REST API exposes endpoints for authentication, profiles, objects, activities, dictionary values, actions, attachments and application configuration.The product page lists an Open REST API, and API access is included in the Advanced plan.
Asset managementNavigator tracks physical and digital assets, maintenance, subscriptions, lifecycle status, warranties, contracts and vendors.Asset management can scan a network, report on connected devices, track on-premises and cloud assets, and help manage licenses.
CMDBThe platform provides configuration-management and CMDB capabilities for configuration items and their relationships.The CMDB supports dependency mapping, asset-to-incident correlation, and change impact analysis.
IntegrationsThe integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox.The integration directory lists more than 200 cloud applications and names Microsoft Teams, Slack, Jira, Okta, AWS, and Zapier among its integrations.
Intended usersThe Explorer plan is for up to 3 technicians; Express and Enterprise are listed for teams with 4 or more technicians, with unlimited requesters on each plan.SolarWinds presents Essentials for growing teams, Advanced for mature IT organizations, and Premier for teams seeking full customizability.

Alloy Navigator plans

  • Alloy Navigator Explorer$19 a month
  • Alloy Navigator Express$49 a month
  • Alloy Navigator Enterprise$89 a month

SolarWinds Service Desk plans

  • Essentials$39 a month
  • Advanced$99 a month
  • Premier$124 a month

Pick Alloy Navigator if…

You want what its maker publishes above — check its page for the details.

Pick SolarWinds Service Desk if…

SolarWinds presents Essentials for growing teams, Advanced for mature IT organizations, and Premier for teams seeking full customizability. It suits IT teams needing incident management alongside asset, change, or configuration tools.

Charts they share