Best Contact Center Workforce Management Software in 2026 · page 2
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Peopleware
Peopleware is an AI-native workforce management suite for contact centers and outsourcers.
WebAPI5.5 - 27
CCBox WFM
Web5.4 - 28
Puzzel Workforce Management
Puzzel Workforce Management is a cloud-based platform for planning contact centre staffing around customer demand.
WebAPI5.4 - 29
TCN Workforce Management
TCN Workforce Management helps contact centres forecast contact demand and plan agent schedules across voice, chat, email, and SMS.
WebAPI5.4 - 305.3
- 31
NiCE Workforce Management
NiCE Workforce Management is web-based software for planning and managing workforce coverage.
Web4.9 - 324.8
- 334.7