17.9
Zendesk Guide is a paid web knowledge-base product for publishing help-center articles to internal and external audiences.
AndroidiOSWeb
Alternatives to Sugester
Sugester combines customer and team work in one service: CRM, helpdesk, live chat, email, VoIP, task and project management, a knowledge base, and a forum. Its CRM covers customer profiles, interaction history, reminders, grouping, reporting, and deal tracking; the helpdesk brings email, calls, and other messages into one inbox. Website chat includes real-time visitor viewing and offline messages. A free plan is available, while paid plans start at $12 per user per month.…
27.7
Forumbee is a web platform for customer and employee communities with discussion forums, Q&A, and a knowledge base.
AndroidiOSWeb
37.5
Circle brings community, content, events, courses, payments, email and website tools together in one platform for creators, brands and community businesses.
AndroidiOSWeb
- 4
Salesforce Experience Cloud
Salesforce Experience Cloud creates branded digital experiences such as portals, help forums, support communities, and sites for customers, partners, and employees.
AndroidiOSWebAPI7.5 - 5
Apache Answer
Apache Answer is an open-source Q&A platform for communities, help centers, and knowledge management.
Free planOpen sourceWebAPILinuxmacOS7.4Free plan - 6
Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI7.4From $19 a month - 7
HelloBox
HelloBox is a hosted forum and community platform for groups that want a place to publish and discuss content.
Free planWebAPI7.3From $5 a month - 8
Invision Community
AndroidiOSWebAPI7.3 - 9
Discourse
Discourse is community software for hosting discussions, with options to self-host or use managed hosting.
Free planSelf-hosted7.1From $100 a month - 10
Gainsight Customer Communities
Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.
WebAPI6.9From $1,000 a year - 11
Forums.net
Forums.net is a hosted discussion platform for organizations and businesses running online communities.
AndroidiOSWeb6.7From $49.99 a month - 12
NextBee Community Platform
NextBee Community Platform is a branded online community product for businesses.
AndroidiOSWebAPI6.6From $1.90 a month - 13
Zapnito
Zapnito is a B2B community and knowledge platform for customer education and knowledge sharing.
WebAPI6.6 - 14
Zoho Desk
Free planAPI6.6From ₹420 a month - 15
Scoold
Scoold is a self-hosted Q&A platform, forum, and knowledge base for teams.
Free planWebAPISelf-hosted6.5€499 one-time - 16
WoltLab Suite
WoltLab Suite is community and forum software for brands, businesses, and communities.
WebExtensionSelf-hosted6.5From €431.40 a year - 17
Verint Community
AndroidiOSWebAPI6.4 - 18
Higher Logic Thrive
AndroidiOSWebAPI6.3 - 19
Oracle Community Self Service
Oracle Community Self Service adds customer discussions and peer-to-peer knowledge sharing to Oracle Service Cloud support.
AndroidiOSWeb6.3 - 20
Talkyard
WebAPISelf-hosted6.3From €4 a month - 21
Answerbase
Answerbase is a paid product knowledge platform for ecommerce merchants, available through web and API access.
WebAPI6.2From $149 a month - 22
XenForo
WebAPISelf-hosted6.2From $60 a month - 23
LabiDesk
Web6.1From $79 a month - 24
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 25
6.0From $4,788 a year - 26
Flarum
Flarum is free, open-source forum software for hosting discussions on websites and online communities.
WebAPIExtensionSelf-hosted6.0 - 27
Hivebrite
AndroidiOSWeb6.0 - 28
Higher Logic Vanilla
WebAPI5.9 - 295.9
- 30
Togedar
Web5.8From $29 a month