Influitive
Influitive is a web-based platform for customer advocacy and digital communities.
What Influitive is
Influitive is a web-based platform for customer advocacy and digital communities. Its Customer Advocacy plan covers advocacy programs, personalization and targeting, loyalty and rewards, templates and campaigns, and analytics and ROI reporting. Digital Community adds discussions, moderation, a knowledge base, ideation, and Q&A. Organizations can host events and create private spaces, with moderation tools, referral links, and fraud controls available. Rewards can take the form of company swag, dinners, training sessions, charity donations, or gift cards. The service also has mobile apps. Influitive was founded in 2010 and is headquartered in Toronto, Ontario, Canada. It is a paid product with pricing available on request, and there is no free plan. The two plan descriptions distinguish advocacy program tools from community features, so the choice depends on whether a team also needs discussions and other community functions.
Good
- Supports events and private spaces.
- Includes moderation tools and fraud controls.
- Referral links and multiple reward options.
- Mobile apps are available.
Watch out
- No free plan is listed.
- Pricing is available on request.
Who it suits
It suits organizations looking to organize customer advocacy programs or run digital communities. Teams that need discussions, knowledge sharing, ideation, or Q&A may want the Digital Community plan.
Verdict
Influitive combines advocacy program features with digital community tools, with the latter set added in the Digital Community plan. Consider it if those functions match your organization’s needs and you are prepared to request pricing.
Plans and prices
From Influitive's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Customer Advocacy | Priced on request | Activation & Advocacy · Personalization & Targeting · Loyalty & Rewards · Pre-built Templates & Campaigns · Analytics & ROI Reporting |
| Digital Community | Priced on request | Everything in Customer Advocacy · Discussions · Moderation · Knowledge Base · Ideation · Q&A |
The facts
Each one read from Influitive's own pages, with the date it was checked.
What it does
- Advocacy use cases
- The platform supports programs for referrals, references, reviews, case studies, customer feedback, onboarding, social sharing, and product adoption.checked 8 Oct 2026
- API and custom integrations
- The company describes an open API and says API connectors such as Zapier can facilitate custom integrations, including with Google Drive and support ticketing systems.checked 8 Oct 2026
- Audience
- Influitive describes its offering for companies seeking to engage customers and advocates at scale, including customer marketing, sales, customer success, and product teams.checked 8 Oct 2026
- Community features
- The Digital Community plan includes discussions, moderation, a knowledge base, ideation, and Q&A, in addition to Customer Advocacy features.checked 8 Oct 2026
- Engagement
- Influitive says its customer advocacy software uses gamification informed by modern game design to engage hard-to-reach customers and mobilize audiences.checked 8 Oct 2026
- Event hosting
- Yeschecked 21 Sep 2026
- Marketing automation
- Influitive says marketing automation integrations can send invitations and messages and score leads.checked 8 Oct 2026
- Moderation tools
- Yeschecked 21 Sep 2026
- Privacy and hosting
- The security page lists GDPR, CCPA, PEPEDA, EU Privacy Shield, and CASL, and says Influitive uses AWS hosting with its data center in the USA.checked 8 Oct 2026
- Private spaces
- Yeschecked 21 Sep 2026
- Purpose
- Influitive’s SaaS product and professional services help companies discover, nurture, and mobilize advocates to accelerate sales and increase customer lifetime value.checked 8 Oct 2026
- Salesforce
- The Salesforce integration can use member activity, request references, send referrals to sales teams, and measure results.checked 8 Oct 2026
- Security audits
- Influitive says it uses the SOC 2 auditing process and conducts vulnerability scans and detailed annual penetration testing with internal tools and third-party experts.checked 8 Oct 2026
- Segmentation
- The company says its platform uses data, deep segmentation, and personalization for each advocate.checked 8 Oct 2026
- Single sign-on
- Influitive says users can use existing account details to log in to its hubs or communities through SSO.checked 8 Oct 2026
- Support
- Influitive says its security package, including its security policy, audits, reports, and privacy-related materials, is available to customers and companies seeking to work with it.checked 8 Oct 2026
The company
- Founded
- Influitive was founded in 2010.checked 8 Oct 2026
- Headquarters
- Toronto, Ontario, Canadachecked 28 Sep 2026
Where it runs
- Mobile apps
- bothchecked 21 Sep 2026
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