LabiDesk
The facts below are what the maker publishes about LabiDesk, checked and dated. Our editors have not written about it yet.
Plans and prices
From LabiDesk's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $79 a month | 5 Agents · 1 Projects (Domains) · 25000 Tracked Users · 3 Mailboxes · $128 month; yearly price shown as $79 per month |
| Growth | $189 a month | 20 Agents · 1 Projects (Domains) · 500000 Tracked Users · 20 Mailboxes · $288 month; yearly price shown as $189 per month |
| Enterprise | $589 a month | Unlimited Agents · 1 Projects (Domains) · Unlimited Tracked Users · Unlimited Mailboxes · $988 month; yearly price shown as $589 per month |
The facts
Each one read from LabiDesk's own pages, with the date it was checked.
What it does
- Automation
- Automation rules can distribute tickets, change ticket status, send reminders, assign tickets, and prioritize them.checked 11 Oct 2026
- Channels
- The pricing page lists Facebook Messenger, WhatsApp, Twitter, Instagram, and SMS in the Growth and Enterprise omnichannel inbox.checked 11 Oct 2026
- Customer records
- The mini CRM customer view can show web sessions, visited pages, submitted tickets, chats, notes, contact details, name, and location.checked 11 Oct 2026
- Ecommerce
- The Growth and Enterprise plans list Shopify, Magento, and BigCommerce as eCommerce integrations.checked 11 Oct 2026
- Inbox
- The shared inbox gives helpdesk team members access to shared and individual folders, which can be customized.checked 11 Oct 2026
- Integrations
- The Growth and Enterprise plans list Zapier, Integrately, and custom integrations.checked 11 Oct 2026
- Knowledge base
- LabiKnow provides a customizable help center with articles, product announcements, and a public roadmap.checked 11 Oct 2026
- Live chat
- LabiChat includes live chat, chatbots, triggers, and campaigns tied to customer actions and page visits.checked 11 Oct 2026
- Mailboxes
- LabiDesk supports multiple mailboxes and says users can use its mail server or SMTP.checked 11 Oct 2026
- Product
- LabiDesk describes itself as all-in-one helpdesk software with shared inbox, help center portal, live chat, knowledge base, and public roadmap.checked 11 Oct 2026
- Support
- The homepage says LabiDesk offers customer support 24/7 and lists [email protected] as its contact email.checked 11 Oct 2026
The company
- Headquarters
- New York, New York, USAchecked 28 Sep 2026
Money
- Trial
- The pricing page offers a 14-day free trial and says no credit card is required.checked 11 Oct 2026
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