Proof Restoration OS

Overview

Proof Restoration OS is a cloud-based field-service platform for restoration and other trade-service companies. It is best suited to teams that want job operations, insurance paperwork and field documentation in one system, particularly when damage-scoping and call handling are central to their workflow. Its breadth is compelling, but the high paid-plan entry point, quotas and 12-month initial term make it a substantial commitment.

Proof AI, Inc. says it is self-funded. The product serves restoration, roofing, plumbing, HVAC, electrical and other trade-based businesses, combining CRM and job management with scheduling, fleet tracking, payroll and analytics. See Restoration Management Software for more options.

Key features

• Proof Vision: Thermal imaging, ultrasonic sonar, moisture mapping and computer vision are used to identify damage and create scopes. The monthly allowance rises from 50 analyses on Proof Pulse to 10,000 on Engine Pro, so teams should weigh expected usage against the plan cost.
• Proof Dispatch: The around-the-clock call service qualifies leads, creates jobs and ranks crews by distance, certifications and workload. Its call and SMS quotas matter for businesses with heavy inbound volume, and paid-plan overages are billed at graduated rates.
• Proof Pulse: The subcontractor network matches work by trade, proximity and availability, giving companies a way to connect with vetted subcontractors.
• Insurance and estimating workflows: The Engine plan generates all seven IICRC document types with one click and exports them for TPA or carrier portals. Launchpad pricing includes Xactimate ESX import and export.
• Security and evidence: Proof says it uses TLS 1.3 in transit, AES-256 at rest, tenant isolation with database row-level security, role-based access and audit logging. Tenant data sent for AI processing is not used to train AI models, though it may be processed by OpenAI. The cryptographic evidence seal currently covers only photos uploaded through the mobile app; web uploads are being migrated, and moisture readings and e-signatures are outside its coverage. Teams relying on the seal should account for those limits.

Pricing

Proof Pulse is $0 /mo and includes 2 seats, 0 call minutes, 0 SMS, 50K AI tokens, 50 vision analyses and 1 GB of storage per month. It is a narrow free entry point: it has no call or SMS allowance and does not include a stated document quota.

Proof Launchpad costs $997 /mo for 5 seats, 750 call minutes, 500 SMS, 250K AI tokens, 150 vision analyses, 5 GB of storage and 100 documents per month. It suits smaller teams that need the core paid workflow and Xactimate ESX exchange, but its modest allowances can constrain call-heavy or documentation-heavy work.

Proof Engine costs $2,497 /mo for 15 seats, 2,000 call minutes, 2,000 SMS, 500K AI tokens, 1,000 vision analyses, 25 GB of storage and 1,000 documents per month. It is the clearest fit for growing restoration operations that need the seven IICRC document types and larger monthly capacity.

Proof Engine Pro costs $4,997 /mo for 25 seats, 10,000 call minutes, 10,000 SMS, 5M AI tokens, 10,000 vision analyses and 500 GB of storage per month, plus EU/multi-region data residency, custom branding and API access. Those additions target larger or integration-dependent operations; smaller teams may pay for capacity they do not use. Proof also gives a general starting price of From $599/mo, but the named paid plans above carry substantially higher monthly prices.

Paid plans have monthly call, SMS and AI quotas, with graduated-rate overages. All plans have a 12-month initial term and require 30 days’ cancellation notice. A 14-day satisfaction guarantee applies, subject to a 50% administrative fee on setup work already performed.

Platforms

Proof Restoration OS is available on Android, iOS and web, with API access included in Engine Pro. Its stated API availability makes that top tier relevant to businesses planning custom integrations, rather than a general feature of every plan.

Who it's for

Proof is a strong fit for restoration and trade-service companies that need field documentation, crew scheduling, insurance workflows and damage-scoping tools under one roof. Teams that make extensive use of IICRC documents, Xactimate exchange or dispatch automation have the clearest reason to consider it. The free Pulse tier can provide a limited starting point, but its zero call and SMS quotas rule it out as a free substitute for an active dispatch operation.

It is a weaker fit for very small firms seeking low-cost paid software, companies unwilling to accept a year-long initial term, or teams that require the evidence seal to cover web uploads, moisture readings or e-signatures.

Pros and cons

Pros

• Broad trade operations in one platform: CRM, jobs, scheduling, fleet, payroll and analytics reduce the need to assemble separate operational tools.
• Purpose-built restoration workflows: Damage-scoping tools, seven IICRC document types on Engine and Xactimate ESX exchange on Launchpad address specific restoration work.
• Substantial upper-tier capacity: Engine Pro’s 10,000 vision analyses, 500 GB storage and API access suit larger teams with higher volume or integration needs.
• Defined security controls: Proof describes encryption, access controls, tenant isolation and audit logging, and says AI-processing data is not used to train models.

Cons

• Expensive named paid tiers: Launchpad starts at $997 /mo, with Engine at $2,497 /mo and Engine Pro at $4,997 /mo, putting the paid plans beyond many small operators.
• Meaningful commitment and overage exposure: The 12-month initial term, cancellation notice and quota-based overages require careful forecasting before signing.
• Evidence-seal gaps: The seal does not cover web uploads, moisture readings or e-signatures, limiting its usefulness as a complete evidence trail.
• Free tier has no dispatch allowance: Pulse’s zero call minutes and zero SMS make it unsuitable for teams expecting to use Proof for call handling without upgrading.

Alternatives

• Lever360 is worth comparing for single-location operators: its Business 7 plan is $378.00 USD per month on a one-year commitment, with up to 7 users and a $699 one-time setup fee.
• Albi may suit buyers who prefer per-seat pricing: Base User is $60.00 USD per seat per month, with a $6,000 minimum yearly spend and four seats required in the small-business example.
• Riivet is a candidate for teams considering expected per-seat pricing and a free trial; its Core plan is $99.00 USD per month per seat at expected release, subject to change.
• PSA is another paid option for restoration teams to compare.
• Smarfle may suit a solo operator prioritizing lower-cost, month-to-month client management: Solo is $19.00 USD per month for one user, up to 100 clients and 1 GB of storage.
• JobSight is an alternative to consider if an unlimited-user and unlimited-job model is more important than Proof’s tiered seat and quota allowances.
• RestoredOS is another paid web-based restoration option to compare.
• Clean Claims is another paid option available on web, iOS and Android.

Verdict

Proof Restoration OS is best for established restoration and trade-service teams that can use its insurance workflows, field-scoping tools and connected operations enough to justify the price and contract. Its most persuasive case is the combination of restoration-specific documentation, vision analysis and dispatch in one platform. Look elsewhere if you need a low-cost paid plan, a short commitment, or an evidence seal that covers more than mobile-app photos.