Clean Claims

Clean Claims is cloud software for restoration teams that need to document jobs, track site conditions and manage claims. It is best suited to contractors and adjusters who want field records, moisture monitoring and contracts in one workflow. Its combination is compelling for evidence-heavy restoration work, though teams must weigh custom pricing and the extra step required to enable its XactAnalysis connection.

Overview

Clean Claims brings project documentation and job-site monitoring together: staff can capture timestamped photos, videos and reports, while teams can track moisture, humidity and temperature from connected hubs and sensors. Checklists and automation aim to keep work consistent and reduce skipped steps. That breadth should help teams keep field activity and claim records closer together; it may be more than a contractor needs if the priority is only job tracking or photo storage.

Key features

Field records and process control

Checklists, live reports and timestamped media give crews a structured way to record work as it happens. The approach suits restoration jobs where documentation must support insurer review and audits. Clean Claims says its records align with IICRC S500; that is useful context for restoration teams, but does not replace their own responsibility to document work appropriately.

Mapping and remote monitoring

A sketch tool lets users map rooms and floors, mark moisture zones, and place equipment and sensors. Wi-Fi hubs and sensors feed moisture, humidity and temperature readings to a dashboard, and users can export sensor logs, charts, CSVs, PDF reports and shareable summaries. This is a practical fit for teams that need to track changing site conditions remotely, although using it depends on having the monitoring hardware.

Contracts and connections

Digital contracts support signatures, version control and online access, keeping agreements alongside job documentation. Clean Claims documents an integration with Verisk XactAnalysis that can sync project data, photos, notes and reports, but the company must enable it after contact. APIs and other integration options are also offered for estimating or ERP systems, giving teams a route to connect existing workflows without making every connection automatic.

Security and support

The company says customers own their documentation and sensor data, protected through encryption, redundant storage, role-based access, versioning, timestamps and audit logs. Onboarding, training sessions, videos, playbooks and ongoing support can help teams establish consistent use; typical support responses are said to arrive within business hours, usually within an hour.

Pricing

Clean Claims is paid software with custom pricing. There is no published plan price or seat allowance to compare, so buyers should request a quote that clarifies user counts, monitoring hardware and any integration costs before committing. That makes budgeting harder than with a product that publishes its tiers, particularly for smaller teams comparing per-seat costs.

Platforms

Clean Claims runs on the web and supports Android and iOS devices. Its mobile app can be added as a progressive web app, and the company also links to an iOS app listing. Cloud access is intended for restoration professionals across North America and Australia, with support for contractors in the U.S., Canada, Mexico and Australia.

Who it's for

Restoration contractors, adjusters and project teams are the clearest fit, especially when jobs require detailed field evidence, moisture mapping, sensor monitoring and contract records. The checklists and automation may help teams standardize repeatable work, while exports and the XactAnalysis connection can support claim handoffs. A team that needs a clear upfront price, or only a simple field log, should compare alternatives before choosing a broader system.

Pros and cons

• Pro: Field media, checklists, reports, maps and contracts sit in the same restoration workflow, reducing the need to keep those records in separate tools.
• Pro: Sensor readings and exportable logs support remote tracking of moisture and other site conditions.
• Pro: Customer data ownership, audit logs and role-based access address important evidence and access-control needs.
• Con: Custom pricing makes it difficult to compare costs before a sales conversation.
• Con: XactAnalysis syncing requires contacting Clean Claims to enable it, adding a setup step for teams that depend on that integration.
• Con: Remote monitoring depends on Wi-Fi hubs and sensors, so teams seeking software-only documentation may not need this part of the platform.

Alternatives

Browse Restoration Management Software to compare options across the category.

• Proof Restoration OS is worth considering if a free entry point matters: Proof Pulse costs nothing and includes two seats, 1 GB of storage and monthly AI allowances, though it has no call minutes or SMS in that plan. Its paid Launchpad plan is 997.00 USD.
• Lever360 may suit single-location operators who want a defined user tier: Business 7 is $378 a month on a one-year commitment, with a $699 one-time setup fee and up to seven users.
• Cotality DASH is another paid option for Android, iOS and web.
• Loop Logics may fit teams that prefer user-based pricing with desktop and field users priced separately and no charge based on jobs or claims; subcontractors do not count as field users.
• Albi offers published seat pricing: Base User is $60 a month and Pro User is $100 per mo, with a $6,000 minimum yearly spend and four seats required in the small-business example.
• Riivet may be an option for teams interested in its Core plan, expected at $99 a month per seat at release, subject to change; it also offers a free trial.
• Cortex by JobDox has a published Essential tier at $550 a month, billed every 28 days, with a 12-month minimum term and 1–10 users; it may suit teams prepared for that commitment.
• Job Workflow PRO offers a Starter plan at $249 a month with 10 seats and job tracking, notes, photos and documents, making it an alternative for teams focused on contractor job workflows.

Verdict

Choose Clean Claims if your restoration operation needs field documentation, site monitoring, mapping and contracts joined in a claims-oriented workflow. Its strongest case is bringing evidence and live job conditions into one cloud platform, with support for insurer-facing processes. Look elsewhere if you need transparent pricing before contacting a vendor or do not need the monitoring and documentation breadth.