Albi

Overview

Albi is job-management software for restoration contractors coordinating office work and field crews. It is best suited to businesses that need restoration workflows and mobile documentation in one system, rather than a small operation looking for a low-cost entry point.

Its standout combination is centralized job records, offline-capable mobile access and LiDAR/360-degree capture. The trade-off is a $6,000 annual minimum and four required seats in the small-business example.

Key features

• Job coordination: Albi brings job information and documentation together with project management, communication and mobile field access. A shared record can help office staff and crews stay aligned, particularly across active restoration work.
• Mobile documentation: Albi Mobile keeps photos, notes and updates in one app and supports offline use for key features. That is useful when crews cannot rely on connectivity, although offline support does not extend to every feature.
• LiDAR and 360-degree capture: Albi Capture pairs iPhone LiDAR floor plans with 360-degree images. Both are included in the subscription without per-scan fees, which helps teams that capture jobs regularly avoid a separate scan charge.
• Restoration workflows: Insurance workflows, estimate building, field documentation, crew scheduling, photo capture and Xactimate export make Albi more directly relevant to restoration operations than a general job tracker.
• Integrations: Albi includes QuickBooks Online, QuickBooks Desktop and Xero among its financial integrations, and also lists Zapier, Kahi, Xactimate, XactAnalysis, iCAT, Encircle, CompanyCam, Eagleview and CleanClaims. The breadth is useful for businesses connecting restoration work with accounting and other tools, though the exact integration set may depend on the plan.
• Service and data practices: Albi advertises same-day support, a 7-minute response time and a 24-hour average resolution time. Its privacy policy says it does not sell, rent or lease customer lists and does not use Google Workspace API data to train generalized AI or ML models. It also describes SSL encryption for personal information sent to other websites, while acknowledging that online transmission cannot be guaranteed fully secure.

Pricing

Albi has no free plan. Its seat-based plans are Base User at $60 a month and Pro User at $100 a month, billed at those per-seat monthly rates. The small-business example requires four seats, split between two Base and two Pro seats, and Albi states a $6,000 minimum annual subscription. That minimum matters more than the lower per-seat figure for a small team comparing entry costs.

Every plan includes unlimited storage, unlimited projects, a dedicated account manager, multi-channel support, curated integrations and API access. Base is the lower-cost seat option; Pro costs more per seat, but the plan inclusions given do not distinguish their feature sets, so buyers should confirm which seat mix meets their needs.

Optional packages add specialized capabilities: Analytics Package starts at $250 per month for advanced BI dashboards and custom reports, while Automations Package starts at $250 per month for a workflow builder, trigger-based actions, email and SMS automation, and integration capabilities. These costs sit on top of the core subscription.

Onboarding is a separate one-time charge. Albi White Glove Onboarding costs $2,500 and includes setup and configuration, virtual and recorded sessions, data migration and ongoing support. Albi Enterprise Onboarding costs $4,500 one-time and adds two days of in-person training to the White Glove inclusions. These packages suit businesses that want guided setup, but they raise the initial commitment.

Platforms

Albi is available on Android, iOS and the web. The mobile app supports field access and offline use for key features, while the web platform gives office staff another way to work with job information.

Who it's for

Albi fits restoration companies that need office and field teams to share job records, document work on mobile and connect restoration-specific workflows with accounting or estimating tools. Its included capture capabilities are most compelling for teams that regularly use iPhone LiDAR floor plans and 360-degree imagery. The annual minimum and four-seat example make it a poor fit for a solo contractor or a business that cannot justify a substantial recurring commitment.

Pros and cons

Pros

• Restoration-specific workflow coverage: Insurance workflows, estimates, crew scheduling, field documentation and Xactimate export address core restoration work.
• Capture without per-scan fees: LiDAR floor plans and 360-degree capture are included in the subscription, which can make frequent capture costs more predictable.
• Broad baseline inclusions: Unlimited projects and storage, API access, curated integrations and a dedicated account manager are included across plans.

Cons

• High entry commitment: The $6,000 annual minimum and four-seat small-business example rule out many very small teams.
• Extras add cost: Analytics and Automations each start at $250 per month, and onboarding costs $2,500 or $4,500 one-time.
• Offline coverage is limited: Albi Mobile supports offline use for key features, not an explicitly full offline version of the platform.

Alternatives

For a broader comparison, browse Restoration Management Software.

• Proof Restoration OS is worth considering if a free starting tier matters: Proof Pulse includes two seats, 50K AI tokens, 50 vision analyses and 1 GB storage per month, but allows no call minutes or SMS. Its paid Proof Launchpad plan is 997.00 USD.
• Lever360 may fit a single-location operator wanting a defined user cap: Business 7 costs $378 a month on a one-year commitment, supports up to seven users and carries a one-time $699 setup fee.
• Riivet is an option for buyers willing to consider expected release pricing: its Core plan is $99 per seat per month and is described as expected pricing subject to change.
• Cortex by JobDox may suit a team seeking a defined user range: Cortex Essential costs 550.00 USD every 28 days, requires a 12-month minimum and covers 1–10 users.
• Job Workflow PRO is another paid option with a stated 249.00 USD monthly Starter plan for 10 seats and job tracking, notes, photos and documents.
• Kaldrex may be a better fit for a smaller team comparing lower monthly prices: Solo is $29 a month for one user and one trade, while Team is $69 a month for up to five users and one trade.
• PSA is another paid alternative; request a demo for pricing details.
• RestorationPro is worth comparing if claim limits matter: its Field plan costs $65 per user per month and allows up to 50 active claims, while Office costs $95 per user per month and allows unlimited claims.

Verdict

Choose Albi if your restoration company needs a connected system for job coordination, mobile field documentation and restoration-specific integrations, and can support its annual minimum. Its included LiDAR and 360-degree capture strengthen the case for teams that use those tools frequently. Look elsewhere if you need a solo-friendly price, a free tier or a lower initial commitment.