MSP360 RMM

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Score7.5

Rank#2 of 38

From$1.75/mo

Free planYes

Free trialYes

Runs onAndroid, iOS, Linux, macOS, Web, Windows

Summary

MSP360 RMM is a cloud service for MSPs and IT teams managing Windows, macOS, and Linux endpoints. It monitors CPU, memory, and available disk space in real time and can send alerts. A central console manages operating system updates across those platforms, as well as updates for third-party applications. Group Action Tasks can install software, run updates, or execute scripts across multiple devices on demand or on a schedule. Browser-based remote access connects to Windows and macOS devices at no additional cost. Alerts can automatically create tickets in a built-in system included with Community Edition. That free edition has no time limit and supports up to 50 endpoints, but it is intended for MSPs serving external clients, not internal IT departments. The paid plan is $1.75 per endpoint/month, billed per endpoint monthly; a 15-day free trial is available. Community Edition includes documentation and community resources, while the paid plan includes 24/7/365 live technical support. MSP360 says connections are encrypted.

Who it is for

It suits MSPs and IT teams managing Windows, macOS, and Linux endpoints. Community Edition is specifically intended for MSPs serving external clients, not internal IT departments.

What is good

Community Edition is free for up to 50 endpoints
Monitors CPU, memory, and available disk space
Automates installations, updates, and scripts
Alerts can create tickets automatically
15-day free trial

What to know first

Community Edition is not intended for internal IT departments
Community Edition limits use to 50 endpoints
Community support offers up to two tickets per year

Verdict

MSP360 RMM combines endpoint monitoring, patch management, remote access, and automation in a cloud console. Community Edition is limited to MSPs serving external clients, while paid support includes 24/7/365 technical help.

MSP360 RMM plans and pricing

All plans

MSP360 RMM Community Edition Free Up to 50 endpoints · MSPs only · no time limit msp360.com · 29 Sept 2026

MSP360 RMM $1.75/mo per endpoint/month Licensed per endpoint · volume discount applies at 25 endpoints msp360.com · 29 Sept 2026

Compared on remote monitoring and management software

Free plan: Yesmsp360.com
Paid from: $1.75/momsp360.com
Patch management: Yesmsp360.com
Unattended remote access: Yesmsp360.com
Script automation: Yesmsp360.com
Multi-tenant management: Yesmsp360.com
Deployment model: cloudmsp360.com
Supported operating systems: Windows, macOS, Linuxmsp360.com

Facts

Purpose: MSP360 RMM helps MSPs and IT teams monitor and manage Windows, macOS, and Linux endpoints.msp360.com · 29 Sept 2026
Monitoring: It provides real-time endpoint performance monitoring and alerts for metrics including CPU, memory, and available disk space.msp360.com · 29 Sept 2026
Remote access: Built-in browser-based remote access lets users connect to Windows and macOS devices at no additional cost.msp360.com · 29 Sept 2026
Automation: Group Action Tasks can run software installations, updates, or scripts across multiple devices on demand or on a schedule.msp360.com · 29 Sept 2026
Ticketing: RMM alerts can automatically create tickets in the built-in ticketing system, which is included with Community Edition at no cost.msp360.com · 29 Sept 2026
Integrations: The RMM page lists ConnectWise PSA and HaloPSA, and says the product includes an RMM API.msp360.com · 29 Sept 2026
Community Edition audience: Community Edition is available to MSPs and is designed for providers serving external clients; the page says it is not intended for internal IT departments.msp360.com · 29 Sept 2026
Community Edition support: Community Edition includes documentation and community resources; the RMM FAQ says MSPs can submit up to two support tickets per year.msp360.com · 29 Sept 2026
Paid support: The paid RMM plan includes 24/7/365 live technical support.msp360.com · 29 Sept 2026
Trial: The RMM page offers a 15-day free trial with access to key features without limitations.msp360.com · 29 Sept 2026
Security: MSP360 says its RMM uses encrypted connections to improve account security.msp360.com · 29 Sept 2026
Company history: MSP360 says it was established in 2011 by a group of IT professionals.msp360.com · 29 Sept 2026