
ManageEngine RMM Central
8.2#1 in remote monitoring and management softwareFree planFree planAndroidiOSWebAPI
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| Fact | ManageEngine RMM Central | MSP360 RMM |
|---|---|---|
| Integrations | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. | The RMM page lists ConnectWise PSA and HaloPSA, and says the product includes an RMM API. |
| Patch management | Automated patch deployment covers Windows, Mac, Linux and more than 1,000 third-party applications. | The product can manage operating system updates across Windows, macOS, and Linux endpoints and third-party application updates from one console. |
| Purpose | RMM Central is a unified remote monitoring and management solution for managed service providers to monitor and manage client IT networks from one console. | MSP360 RMM helps MSPs and IT teams monitor and manage Windows, macOS, and Linux endpoints. |
| Remote access | Technicians can remotely access customer devices and use chat, voice, or video calls before connecting. | Built-in browser-based remote access lets users connect to Windows and macOS devices at no additional cost. |
| Security | Its security policy describes SAML single sign-on, two-factor authentication, role-based access control, and certificate-based agent authentication. | MSP360 says its RMM uses encrypted connections to improve account security. |
It suits MSPs that manage multiple client networks and need network, server, endpoint patching, mobile device, and remote access tools in one console. The free plan may suit teams managing up to 25 devices.
It suits MSPs and IT teams managing Windows, macOS, and Linux endpoints. Community Edition is specifically intended for MSPs serving external clients, not internal IT departments.