Xcellerate RMM
Xcellerate RMM is an open-core platform for managed service providers and internal IT teams to monitor, manage, and secure Windows, macOS, and Linux endpoints.
What Xcellerate RMM is
Xcellerate RMM is an open-core platform for managed service providers and internal IT teams to monitor, manage, and secure Windows, macOS, and Linux endpoints. It can be deployed on premises as a self-hosted service or hosted in the cloud by RMM Labs. Agents gather CPU, memory, disk, network, service, and event-log information; alerts can go by email, push notification, webhook, or PSA ticket. Inventory covers hardware, software, database instances, scheduled tasks, certificates, and listening ports. Patch controls include approvals, deferrals, and update rings, while AppDeploy distributes software through package managers such as winget and Chocolatey. Remote tools include RustDesk-based desktop access, background services, terminal, and file access. A network probe inventories network equipment and segments, with Active Directory or Samba AD, DNS, and DHCP integration. The free Community plan is self-hosted with unlimited devices and technicians. Cloud is €1.25 per device per month, with the first 10 devices free forever; it includes hosting, backups, automatic updates, email support, and EU data residency.
Good
- Supports Windows, macOS, and Linux endpoints.
- Self-hosted Community plan includes unlimited devices and technicians.
- Patch strategies include approvals, deferrals, and update rings.
- Remote access includes desktop, terminal, and file access.
Watch out
- Cloud costs €1.25 per device per month after free devices.
- Enterprise Standard costs €15,000 per year.
- Enterprise Premium costs €25,000 per year.
- Enterprise Elite costs €45,000 per year.
Who it suits
It suits MSPs and internal IT teams managing Windows, macOS, or Linux endpoints. Teams can choose self-hosted or cloud deployment.
Verdict
Xcellerate RMM combines endpoint monitoring, patching, inventory, and remote access. Its free self-hosted Community plan and per-device cloud option offer different deployment and pricing models.
Plans and prices
From Xcellerate RMM's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community | Free | Unlimited devices & technicians · Self-hosted · All features included · Community forum and documentation support |
| Cloud | €1.25 a month | Per device · First 10 devices free · Hosting, backups, automatic updates · Email support · EU data residency · €1.25 per device / month, billed monthly; first 10 devices free, forever |
| Enterprise Standard | €15,000 a year | Unlimited devices · 8×5 business-hours support · Dedicated technical account manager · Training · Upgrade and migration assistance · €15,000 / year |
| Enterprise Premium | €25,000 a year | Unlimited devices · 24×5 support with 4-hour response · Engineering access · Custom SLA · Quarterly health checks · €25,000 / year |
| Enterprise Elite | €45,000 a year | Unlimited devices · 24×7 support with 2-hour response · Custom feature development · Private cloud option · Named senior support engineer · €45,000 / year |
The facts
Each one read from Xcellerate RMM's own pages, with the date it was checked.
What it does
- API and integrations
- The platform provides a REST API and describes built-in connectors for PSA and documentation tools, plus marketplace connectors for backup and security tools.checked 3 Oct 2026
- Deployment
- Xcellerate RMM is available as a self-hosted deployment or as a cloud-hosted option managed by RMM Labs.checked 3 Oct 2026
- Endpoints
- The platform monitors, manages, and secures endpoints running Windows, macOS, or Linux.checked 3 Oct 2026
- Inventory
- The product inventories hardware, software, database instances, scheduled tasks, certificates, and active listener ports.checked 3 Oct 2026
- Monitoring
- Agents collect CPU, memory, disk, network, service, and event-log metrics, and alerts can be delivered by email, push notification, webhook, or PSA ticket.checked 3 Oct 2026
- Network management
- A network probe can inventory switches, ports, devices, VLANs, subnets, and ranges, with Active Directory or Samba AD, DNS, and DHCP integration.checked 3 Oct 2026
- Patching and deployment
- Patch strategies support approvals, deferrals, and update rings, while AppDeploy uses package managers such as winget and Chocolatey for fleet-wide software delivery.checked 3 Oct 2026
- Plugin security
- The plugin framework uses signed, sandboxed, permission-scoped extensions.checked 3 Oct 2026
- Purpose
- Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams.checked 3 Oct 2026
- Remote access
- Remote access includes RustDesk-based remote desktop plus background services, terminal, and file access.checked 3 Oct 2026
- Security
- The pricing page says SSO and MFA are included in the free source-available core and every Cloud plan.checked 3 Oct 2026
- Support
- Community support is through the forum and documentation; paid tiers list email support for Cloud and tiered business-hours, 24×5, or 24×7 support for Enterprise.checked 3 Oct 2026
The company
- Company
- RMM Labs Ltd lists its headquarters at 25 Vitosha Blvd, 1000 Sofia, Bulgaria.checked 3 Oct 2026
- Headquarters
- Sofia, Bulgariachecked 28 Sep 2026
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