LogMeIn Resolve IT Asset Management

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Score6.8

Rank#7 of 38

Free planNo

Free trialYes

Runs onAndroid, API, iOS, macOS, Web, Windows

Summary

LogMeIn Resolve IT Asset Management gives IT teams and managed service providers one cloud platform to track hardware and software from acquisition through disposal. Its software asset tools cover compliance notices, purchases, license agreements, contracts, billing cycles, and assignments for onboarding or offboarding. Hardware inventory shows quality, warranty status, and technical details; its data can be exported for reporting and compliance, with end-of-life visibility and replacement-cost estimates. Hardware and software management connects with conversational ticketing and secure remote access at no extra cost, and integrations include Acronis, SentinelOne, HaloPSA, and ConnectWise PSA. Resolve uses zero-trust architecture, permission-based access, 256-bit AES encryption, and SSL. Listed compliance coverage includes SOC 2 Type II, SOC 3, and C5 controls; ISO/IEC 27001:2022 certification covers support operations. A free plan and 14-day trial are listed. Desktop apps are available for Mac and Windows, with mobile apps for iOS and Android; the API provides reporting, ticketing, and knowledge-base endpoints.

Who it is for

Resolve suits managed service providers and IT teams managing customer endpoints. Its asset tracking, lifecycle records, and remote-access tools are relevant to teams coordinating device management and support.

What is good

Tracks assets from acquisition through disposal.
Hardware inventory includes warranty and quality status.
Offers exports for reporting and compliance.
Integrates ticketing and secure remote access at no extra cost.
Supports Windows, macOS, iOS, and Android.

What to know first

Additional endpoint rates vary by plan.
Plans are billed annually.
The free trial lasts 14 days.

Verdict

Resolve combines hardware and software asset management with ticketing and remote access in one cloud platform. Review its endpoint thresholds and additional endpoint rates to determine whether its listed plans fit your team.

LogMeIn Resolve IT Asset Management plans and pricing

All plans

MSP Launch Not published per month, billed annually starting at 25 endpoints · unlimited agents · additional endpoints from $1.00/mo logmein.com · 30 Sept 2026

MSP Accelerate Not published per month, billed annually minimum 25 endpoints · unlimited users · additional endpoints from $2.06/mo logmein.com · 30 Sept 2026

MSP Dominate Not published per month, billed annually minimum 25 endpoints · unlimited users · additional endpoints from $2.56/mo logmein.com · 30 Sept 2026

MSP Elevate Not published per month, billed annually starting at 100 endpoints · unlimited agents · additional endpoints from $0.44/mo logmein.com · 30 Sept 2026

Compared on remote monitoring and management software

Free plan: Yeslogmein.com

Facts

Core purpose: LogMeIn Resolve manages hardware and software assets from a single platform.logmein.com · 30 Sept 2026
Asset lifecycle: The software tracks assets from acquisition and use through disposal.logmein.com · 30 Sept 2026
Software management: Software asset management covers compliance notifications, purchases, license agreements, contracts, billing cycles, and onboarding or offboarding assignments.logmein.com · 30 Sept 2026
Hardware inventory: Hardware inventory provides live insights into quality status, warranty status, and technical characteristics.logmein.com · 30 Sept 2026
Reporting: Hardware data can be exported for reporting and compliance, with end-of-life visibility and replacement-cost estimates.logmein.com · 30 Sept 2026
Unified platform: Hardware and software asset management integrates with conversational ticketing and secure remote access at no extra cost.logmein.com · 30 Sept 2026
Integrations: LogMeIn Resolve integrates with Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and other tools.logmein.com · 30 Sept 2026
Security: Resolve uses zero-trust architecture, permission-based access, 256-bit AES encryption, and SSL.logmein.com · 30 Sept 2026
Compliance: GoTo states that SOC 2 Type II, SOC 3, and C5 controls apply to LogMeIn Resolve, and its ISO/IEC 27001:2022 certification covers Resolve support operations.goto.com · 30 Sept 2026
Supported apps: The download center lists Resolve desktop apps for Mac and Windows and mobile apps for iOS and Android.logmein.com · 30 Sept 2026
Free trial: Resolve offers a 14-day free trial with no credit card required and lets users continue with Resolve Free afterward.logmein.com · 30 Sept 2026
Support: The MSP pricing page lists live email, chat, and phone customer support among plan support options.logmein.com · 30 Sept 2026
API: The LogMeIn Resolve API uses OAuth2 and provides reporting, ticketing, and knowledge-base endpoints.developer.goto.com · 30 Sept 2026
Target customers: Resolve is positioned for managed service providers and IT teams managing customer devices and endpoints.logmein.com · 30 Sept 2026