LogMeIn Resolve IT Asset Management
8.1#3 in remote monitoring and management softwareFrom $29 a monthFree planAndroidiOSWebAPI
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| Fact | LogMeIn Resolve IT Asset Management | ManageEngine RMM Central |
|---|---|---|
| API | The LogMeIn Resolve API uses OAuth2 and provides reporting, ticketing, and knowledge-base endpoints. | The FAQ says third-party tools can be integrated through an API; no separate public SDK is identified there. |
| Integrations | LogMeIn Resolve integrates with Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and other tools. | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. |
| Licence | Resolve is proprietary commercial software; the legal page only discloses third-party open-source components used within GoTo services. | The EULA describes binary object-code software owned by Zoho under a proprietary, non-exclusive licence rather than open-source licensing. |
| Rating on G2 | 4.3 out of 5 from 472 reviews | 4 out of 5 from 1 review |
| Rating on Gartner Peer Insights | 4.5 out of 5 from 169 ratings | 5 out of 5 from 2 ratings |
| Rating on GetApp | 4.4 out of 5 from 216 reviews | 4.7 out of 5 from 9 reviews |
| Rating on Trustpilot | 2.0 out of 5 from 249 reviews | 3.2 out of 5 from 15 reviews for ManageEngine overall |
Resolve suits managed service providers and IT teams managing customer endpoints. Its asset tracking, lifecycle records, and remote-access tools are relevant to teams coordinating device management and support.
It suits MSPs that manage multiple client networks and need network, server, endpoint patching, mobile device, and remote access tools in one console. The free plan may suit teams managing up to 25 devices.