Naverisk

Overview

Naverisk is an IT operations suite for managed service providers and IT professionals. It is best suited to teams that want device management, service workflows, billing and data protection in one system. The breadth is compelling for that combined job, but the $110 a month starting price and backup and iOS limitations make it a poor fit for buyers seeking only a lightweight RMM tool.

Key features

RMM supports Windows, Linux, Mac and SNMP devices, with patch management, unattended remote access and script automation. Tasks can be run manually or on demand, triggered by events, or scheduled across multiple devices and customers. That flexibility suits MSPs handling recurring maintenance as well as reactive work. Naverisk does not state device or user limits for its starting price, so buyers should confirm how the pricing scales before committing.

The service desk combines ticket collaboration and routing with technician scheduling and knowledge-base documentation organized by site and device. PSA adds contract and project management, automated billing and business intelligence reporting. Keeping these operational functions together may reduce tool-switching for service teams, but it is more suite than a provider looking only for remote monitoring needs.

Arma Data Protection describes encryption in transit and at rest, role-based access controls, two-factor authentication and air-gapped immutable storage for ransomware protection. However, bare-metal recovery was not yet available and was described as a roadmap item for Q4 2025. That is a significant caveat for teams whose recovery plans require bare-metal restoration.

The mobile app supports ticket and alert management, while iOS device-management support is coming soon. Integrations include Xero, QuickBooks, Autotask, Zendesk, TeamViewer, Splashtop, ScreenConnect, StorageCraft, e-automate and ScalePad. Naverisk also advertises 24/7 global support at no additional cost. Customers can choose cloud or on-premise hosting, a useful option for organizations with different deployment requirements.

Pricing

Naverisk is paid, with a starting price of $110 a month as a single all-inclusive price. There is no free plan, but a free trial is available.

Arma Data Protection for Naverisk partners costs nothing for data backups; Wasabi cloud storage costs are excluded. This can lower the barrier to adding backups for existing partners, but storage is an additional cost. Microsoft 365 backups cost $0.50 a month per user, also excluding Wasabi cloud storage costs. The low per-user charge may suit teams adding M365 backup, provided they account for storage separately.

Platforms

Naverisk supports Android, iOS, Linux, macOS, web and Windows, as well as self-hosted deployment. Its stated deployment model is hybrid, and customers can choose cloud or on-premise hosting. RMM device support specifically covers Windows, Linux, Mac and SNMP devices; mobile management is more limited, since the app handles tickets and alerts while iOS device-management support is coming soon.

Who it's for

Naverisk is aimed at MSPs and IT professionals that manage multiple customers and want RMM, a service desk, PSA and data protection in one operational suite. Its multi-tenant management, cross-customer task automation and choice of hosting make it particularly relevant to providers balancing service delivery with operational control. It is less suitable for buyers who need bare-metal recovery now, iOS device management, or a low-cost standalone monitoring product.

Pros and cons

• Pros: RMM, service desk, PSA and data protection sit in one suite, which can consolidate device operations, ticket handling and billing workflows.
• Pros: Tasks can be triggered manually, on demand, by events or on a schedule across multiple devices and customers, supporting varied MSP workflows.
• Pros: Buyers can choose cloud or on-premise hosting, and Naverisk advertises 24/7 global support at no additional cost.
• Cons: Bare-metal recovery was not yet available, a material gap for teams that require that recovery method.
• Cons: The mobile app manages tickets and alerts, but iOS device-management support is coming soon rather than available now.

Alternatives

For a broader comparison, browse Remote Monitoring and Management Software.

• ManageEngine RMM Central is worth considering if a free tier for up to 25 devices matters more than Naverisk's integrated service desk and PSA; its Enterprise Edition for 50 devices is $1,195 a year.
• MSP360 RMM may suit MSPs wanting a no-time-limit community edition for up to 50 endpoints, while Naverisk offers a broader service-operations suite.
• Cinch RMM offers a free plan with full platform features for up to 5 users, a fit for small teams that can work within that user cap.
• NetLock RMM has a free Community Edition for up to 25 devices with unlimited tenants, users and locations, useful where those caps matter more than Naverisk's integrated PSA and service desk.
• Level.io offers its first 10 devices free with all features included, and a month-to-month paid plan at $2 a month; consider it when a small free device allowance or no annual commitment is the priority.
• Xcellerate RMM offers a self-hosted Community edition with unlimited devices and technicians, making it an alternative when those uncapped allowances are the deciding factor.
• SimpleHelp is another paid option with a free trial.
• LogMeIn Resolve IT Asset Management has a free plan and a free trial, and may be worth comparing if those are priorities.

Verdict

Choose Naverisk if you are an MSP or IT team that wants RMM, service desk, PSA and data protection in one platform, with multi-customer automation and a choice of cloud or on-premise hosting. Its central advantage is that breadth; its main reasons to look elsewhere are the $110 a month starting commitment, unclear included device or user limits, unavailable bare-metal recovery and pending iOS device-management support.