
Level.io
Level.io is a cloud-based remote monitoring and management tool for small IT teams and managed service providers overseeing endpoint fleets.
What Level.io is
Level.io is a cloud-based remote monitoring and management tool for small IT teams and managed service providers overseeing endpoint fleets. It monitors CPU, memory, disk, and service health, with checks less than a minute apart and configurable threshold alerts. Its automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets. Level patches operating systems and third-party apps across Windows, macOS, and Linux, with scheduled and staged rollouts. Technicians can remotely access those systems from a browser without a separate viewer. The first 10 devices are free, with all features included. Paid billing begins at 11 devices and costs $2 a month per device, month-to-month, with no annual commitment; peak device count is billed. Level does not include ticketing or a PSA, so teams need existing tools or its API for those functions. It reports security posture signals but does not replace endpoint protection tools. Support is included for every customer.
Good
- First 10 devices are free with all features
- Monitors device health with configurable alerts
- Patches Windows, macOS, and Linux
- Browser-based remote access
Watch out
- No ticketing or PSA included
- Does not replace endpoint protection tools
- Paid billing begins at 11 devices
Who it suits
Level.io suits small IT teams and MSPs managing Windows, macOS, or Linux fleets that need monitoring, patching, automation, and remote access. Teams needing ticketing or PSA functions must connect existing tools or use the API.
Verdict
Level.io focuses on endpoint monitoring, automation, patching, and remote access. Its first 10 devices are free; teams with larger fleets pay $2 a month per device and need separate ticketing or PSA tools.
Plans and prices
From Level.io's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | First 10 devices · all features included |
| Paid | $2 a month | $2 per device per month · billing begins at 11 devices · peak device count billed · volume pricing available above 2,000 devices · Month-to-month; no annual commitment |
The facts
Each one read from Level.io's own pages, with the date it was checked.
What it does
- Audience
- Level describes its product as focused RMM for small IT teams and MSPs managing endpoint fleets.checked 2 Oct 2026
- Automation
- Automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets.checked 2 Oct 2026
- Compliance
- Level lists ISO as in progress, a BAA as available, and a DPA as available.checked 2 Oct 2026
- Endpoint protection limit
- Level reports antivirus, firewall, patch, and disk-encryption status as posture signals but does not replace endpoint protection tools.checked 2 Oct 2026
- Integrations
- Published integrations include DeskDay, AlgaPSA, Regentra, HaloPSA, Hudu, ConnectWise PSA, ilert, ZestMSP, and the Level Public API.checked 2 Oct 2026
- Monitoring
- Monitors track CPU, memory, disk, and service health, with sub-minute check intervals and configurable threshold alerts.checked 2 Oct 2026
- No PSA or ticketing
- Level does not include ticketing or a PSA and directs teams to connect their existing tools or use its API.checked 2 Oct 2026
- Patching
- Level patches operating systems and third-party apps across Windows, macOS, and Linux, with scheduled and staged rollouts.checked 2 Oct 2026
- Product
- Level is an RMM for monitoring, automating, patching, and remotely managing endpoint fleets.checked 2 Oct 2026
- Remote control
- Technicians connect to Windows, macOS, and Linux devices from a browser without a separate viewer.checked 2 Oct 2026
- Security
- Level states it maintains a SOC 2 Type II report, offers SSO through Okta, Google, and Authentik, and encrypts data in transit and at rest.checked 2 Oct 2026
- Support
- Support is included for every customer, with live chat staffed weekdays from 8:00 AM to 5:00 PM Eastern and help by email, phone, and support meetings.checked 2 Oct 2026
The company
- Founded
- Level says it started in 2019.checked 2 Oct 2026
- Headquarters
- Asheville, North Carolina, United Stateschecked 28 Sep 2026
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