
Level.io
Summary
Level.io is a cloud-based remote monitoring and management tool for small IT teams and managed service providers overseeing endpoint fleets. It monitors CPU, memory, disk, and service health, with checks less than a minute apart and configurable threshold alerts. Its automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets. Level patches operating systems and third-party apps across Windows, macOS, and Linux, with scheduled and staged rollouts. Technicians can remotely access those systems from a browser without a separate viewer. The first 10 devices are free, with all features included. Paid billing begins at 11 devices and costs 2.00 USD per month per device, month-to-month, with no annual commitment; peak device count is billed. Level does not include ticketing or a PSA, so teams need existing tools or its API for those functions. It reports security posture signals but does not replace endpoint protection tools. Support is included for every customer.
Who it is for
Level.io suits small IT teams and MSPs managing Windows, macOS, or Linux fleets that need monitoring, patching, automation, and remote access. Teams needing ticketing or PSA functions must connect existing tools or use the API.
What is good
- First 10 devices are free with all features
- Monitors device health with configurable alerts
- Patches Windows, macOS, and Linux
- Browser-based remote access
What to know first
- No ticketing or PSA included
- Does not replace endpoint protection tools
- Paid billing begins at 11 devices
Verdict
Level.io focuses on endpoint monitoring, automation, patching, and remote access. Its first 10 devices are free; teams with larger fleets pay 2.00 USD per month per device and need separate ticketing or PSA tools.
Level.io plans and pricing
All plansCompared on remote monitoring and management software
Facts
- Product
- Level is an RMM for monitoring, automating, patching, and remotely managing endpoint fleets.level.io · 2 Oct 2026
- Automation
- Automations combine triggers, conditions, and actions to run repeatable work across selected devices or fleets.level.io · 2 Oct 2026
- Monitoring
- Monitors track CPU, memory, disk, and service health, with sub-minute check intervals and configurable threshold alerts.level.io · 2 Oct 2026
- Patching
- Level patches operating systems and third-party apps across Windows, macOS, and Linux, with scheduled and staged rollouts.level.io · 2 Oct 2026
- Remote control
- Technicians connect to Windows, macOS, and Linux devices from a browser without a separate viewer.level.io · 2 Oct 2026
- Integrations
- Published integrations include DeskDay, AlgaPSA, Regentra, HaloPSA, Hudu, ConnectWise PSA, ilert, ZestMSP, and the Level Public API.level.io · 2 Oct 2026
- No PSA or ticketing
- Level does not include ticketing or a PSA and directs teams to connect their existing tools or use its API.level.io · 2 Oct 2026
- Security
- Level states it maintains a SOC 2 Type II report, offers SSO through Okta, Google, and Authentik, and encrypts data in transit and at rest.level.io · 2 Oct 2026
- Compliance
- Level lists ISO as in progress, a BAA as available, and a DPA as available.level.io · 2 Oct 2026
- Endpoint protection limit
- Level reports antivirus, firewall, patch, and disk-encryption status as posture signals but does not replace endpoint protection tools.level.io · 2 Oct 2026
- Support
- Support is included for every customer, with live chat staffed weekdays from 8:00 AM to 5:00 PM Eastern and help by email, phone, and support meetings.level.io · 2 Oct 2026
- Audience
- Level describes its product as focused RMM for small IT teams and MSPs managing endpoint fleets.level.io · 2 Oct 2026
Company
- Founded
- 2019level.io · 28 Sept 2026
- Headquarters
- Asheville, North Carolina, United Stateslevel.io · 28 Sept 2026
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Sources
- level.io· checked 2 Oct 2026
- level.io/features/patch-management· checked 2 Oct 2026
- level.io/features/remote-control· checked 2 Oct 2026
- level.io/features/integrations· checked 2 Oct 2026
- level.io/features/security· checked 2 Oct 2026
- level.io/support· checked 2 Oct 2026
- level.io/about· checked 2 Oct 2026
- level.io/pricing· checked 2 Oct 2026


