Pulseway
Pulseway is a remote management and monitoring platform for workstations, servers, network devices and mobile devices.
What Pulseway is
Pulseway is a remote management and monitoring platform for workstations, servers, network devices and mobile devices. It is presented for managed service providers, IT departments and education organisations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT, while remote control includes unlimited sessions and multi-screen support. The platform also lists scripting, auto-remediation and patch management for operating systems and third-party applications; its patch page states more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets from notifications that meet configured priority criteria. Pulseway describes its deployment model as hybrid and lists agents for Windows, Linux, macOS and BSD. Agents and client software need no inbound ports and require outbound HTTPS on TCP 443. Pricing is available on request, with monthly, annual and three-year options, volume discounts, configurable endpoints and add-ons. A one-time advanced onboarding fee of €149 is listed.
Good
- Monitoring covers Windows, Mac, Linux, network devices and IoT.
- Remote control offers unlimited sessions and multi-screen support.
- Patch management covers operating systems and third-party applications.
- No inbound ports are required for agents.
- 14-day trial is available.
Watch out
- No free plan is listed.
- Pricing is available on request.
- Advanced onboarding has a one-time €149 fee.
- Older or unsupported operating systems may be blocked.
Who it suits
Pulseway suits MSPs, IT departments and education organisations that need remote monitoring, control, patching and automation. Its listed agent requirements and supported operating systems are relevant when checking device compatibility.
Verdict
Pulseway combines remote monitoring and control with patching, scripting and integrations for IT teams and MSPs. Confirm supported operating systems and request pricing details, including any onboarding fee, before selecting it.
Plans and prices
From Pulseway's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pulseway RMM | Priced on request | Monthly, annual, and 3-year options · volume discounts · configurable endpoints, MDM, and security add-ons · one-time advanced onboarding fee of €149 |
The facts
Each one read from Pulseway's own pages, with the date it was checked.
What it does
- Authentication
- Pulseway says two-factor authentication is mandatory for all instances and supports mobile push approval or TOTP apps.checked 5 Oct 2026
- Automation
- Pulseway lists scripting and auto-remediation among its platform capabilities.checked 5 Oct 2026
- Customer support
- The trial installation page says trial users are assigned a dedicated technical contact and can use the community forum, blog, and guides for help.checked 5 Oct 2026
- Datacenter
- Pulseway says it hosts servers in US East Coast data centers and lists ISO certification, LEED certification, SOC 2, and Uptime Institute among applicable standards or certifications.checked 5 Oct 2026
- Downloads
- The downloads page lists Windows, Linux, macOS, and BSD agents, with minimum operating system versions for supported agents.checked 5 Oct 2026
- Encryption
- Pulseway says service connections use RSA public/private key exchange and AES 256-bit session encoding, and messages use AES 256-bit encryption.checked 5 Oct 2026
- Hosting and compliance
- Pulseway says its servers are hosted in US East Coast data centers and identifies ISO certification, LEED certification, SOC 2, and Uptime Institute compliance there.checked 5 Oct 2026
- Integrations
- Pulseway lists Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master, and ConnectWise Manage integrations.checked 5 Oct 2026
- Intended users
- Pulseway presents solutions for MSPs, IT departments, and education organizations.checked 5 Oct 2026
- Monitoring
- Its monitoring and alerting covers Windows, Mac, Linux, network devices, and IoT.checked 5 Oct 2026
- Network access
- Pulseway says its agents do not require inbound network ports and require outbound HTTPS on TCP 443.checked 5 Oct 2026
- Network requirement
- Pulseway says its agents and client software need no inbound ports and require outbound HTTPS on TCP 443.checked 5 Oct 2026
- Patching
- Patch management covers operating systems and third-party applications, with more than 300 out-of-the-box application titles stated on its patch management page.checked 5 Oct 2026
- Product
- Pulseway RMM lets IT departments and MSPs monitor, manage, and troubleshoot workstations, servers, networks, and mobile devices remotely.checked 5 Oct 2026
- Purpose
- Pulseway manages and troubleshoots workstations, servers, and network devices remotely.checked 5 Oct 2026
- Remote control
- The homepage lists remote control with unlimited sessions and multi-screen support.checked 5 Oct 2026
- Self-hosted requirements
- The Enterprise Server installation page lists Windows Server 2016, at least 2 GB RAM, .NET Framework 4.5.2 or higher, SQL Server 2016 or newer, a static IP, and an SSL certificate as server requirements.checked 5 Oct 2026
- Support
- The Enterprise Server installation page says trial users are assigned a dedicated technical contact and points to a user forum, blog, and guides.checked 5 Oct 2026
- Supported agent systems
- The downloads page lists agents for Windows 10 or later, macOS 13 or later, and multiple Linux distributions, and warns unsupported or older versions may not be supported.checked 5 Oct 2026
- Ticketing integration
- The Autotask and Zendesk integrations can create tickets for Pulseway notifications that meet configured priority criteria.checked 5 Oct 2026
The company
- Founded
- 2011checked 28 Sep 2026
Where it runs
- Unsupported devices
- Pulseway says devices outside the listed operating systems or below the minimum versions are unsupported and may be blocked from connecting.checked 5 Oct 2026
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